Monica Austin
Merced,CA
Summary
Proven expertise in maintaining pristine environments and enhancing customer satisfaction, demonstrated during tenure at Kellermeyer Bergensons Services LLC. Excelled in applying cleaning and sanitizing protocols alongside adept problem-solving abilities. Mentored staff, fostering teamwork and efficiency. Achieved significant improvements in operational standards and customer service quality.
Overview
18
18
years of professional experience
Work History
Janitorial Worker
Kellermeyer Bergensons Services LLC
12.2021 - 11.2022
- Cleaned and sanitized drinking fountains.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Packer
Amazon
04.2018 - 11.2018
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Sealed containers and packages with glue, tape or other materials.
- Counted items to verify accuracy of orders.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
Cashier
99 Cents Only
08.2006 - 10.2008
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Stocked, tagged and displayed merchandise as required.
Cashier
Dollar Tree
03.2005 - 05.2006
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Merced High
Merced, CA06.1995
Skills
- Cleaning and sanitizing
- Restroom Care
- Glass cleaning
- Vacuuming floors
- Customer Service
- Problem-solving abilities
Timeline
Janitorial Worker
Kellermeyer Bergensons Services LLC
12.2021 - 11.2022
Packer
Amazon
04.2018 - 11.2018
Cashier
99 Cents Only
08.2006 - 10.2008
Cashier
Dollar Tree
03.2005 - 05.2006
High School Diploma -
Merced High
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