Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Austin

Merced,CA

Summary

Proven expertise in maintaining pristine environments and enhancing customer satisfaction, demonstrated during tenure at Kellermeyer Bergensons Services LLC. Excelled in applying cleaning and sanitizing protocols alongside adept problem-solving abilities. Mentored staff, fostering teamwork and efficiency. Achieved significant improvements in operational standards and customer service quality.

Overview

18
18
years of professional experience

Work History

Janitorial Worker

Kellermeyer Bergensons Services LLC
12.2021 - 11.2022
  • Cleaned and sanitized drinking fountains.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Packer

Amazon
04.2018 - 11.2018
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Sealed containers and packages with glue, tape or other materials.
  • Counted items to verify accuracy of orders.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.

Cashier

99 Cents Only
08.2006 - 10.2008
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Dollar Tree
03.2005 - 05.2006
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Merced High
Merced, CA
06.1995

Skills

  • Cleaning and sanitizing
  • Restroom Care
  • Glass cleaning
  • Vacuuming floors
  • Customer Service
  • Problem-solving abilities

Timeline

Janitorial Worker

Kellermeyer Bergensons Services LLC
12.2021 - 11.2022

Packer

Amazon
04.2018 - 11.2018

Cashier

99 Cents Only
08.2006 - 10.2008

Cashier

Dollar Tree
03.2005 - 05.2006

High School Diploma -

Merced High
Monica Austin