Monica Barquin

Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority. Motivated Shift Supervisor experienced in positive environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply 10 years of experience to improve operations. Adaptable and enterprising supervisor with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Outgoing Barista Shift Supervisor offering 10 years of experience overseeing daily operations of high traffic locations. Hardworking and organized individual well-versed in maintaining records, training employees and ordering and receiving inventory. Motivated worker with in-depth knowledge of POS systems. Responsible Barista Shift Manager with 10years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.

• Supervised team of seven staff members.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issues through consumer testing.