Monica Bates
Cordova,TN
Summary
Compassionate Counselor focused on helping patients overcome personal obstacles. Diligent and resourceful professional with several years of hands-on experience diagnosing issues and cultivating personalized treatment plans. Comfortable working either autonomously or in team-based setting to resolve issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clinical Specialist
Memphis Allies / Youth Villages
Memphis, TN
07.2023 - Current
- Carries a caseload of 20-24.
- Develops individualized treatment plans for each case.
- Ongoing assessments and reviews of treatment progress are performed regularly.
- Conducts daily group trauma and stress management sessions in collaboration with a trained life coach.
- Documents all sessions within a pre-established cycle time
- Develops strong community relationships to better support emerging adults as part of treatment.
- Implement the suggestions of interventions provided by the supervisor and/or consultant on time, so that they are reflected in the next treatment plan cycle.
- In the event of a crisis situation, provide accurate and complete information to the Clinical Supervisor in a timely manner.
- Maintain a flexible schedule that is convenient for the participant in order to meet participant needs.
- Maintain adherence to the legal guidelines as a mandated reporter, with the guidance of the Clinical Supervisor.
- Maintain adherence to confidentiality within the ethical and legal guidelines.
- Follow up on and/or implement all recommendations/feedback given by directors.
- Attends weekly Group Supervision and provide and receive support and guidance regarding each counselor's caseload.
- Attend and participate in individual supervision with the Clinical Supervisor.
- Participate in weekly consultation with a clinical consultant concerning case strategies and case progress.
- Maintain availability to follow a scheduled on-call process for high-risk behaviors that may occur outside of normal business hours.
MFT Practicum
Heart Life Pro Soul
Memphis, TN
08.2022 - 12.2022
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Proofread documents before submitting them for review.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Prepared invoices, purchase orders, and expense reports according to company policies.
- Performed intake of new clients in person or on the phone.
- Assisted in implementing and scheduling assessments.
Education
Master of Arts - Marriage & Family Therapist
Liberty University
Lynchburg, VirginiaMaster of Arts - Human Service Marriage and Family Therapist
Liberty University
Lynchburg, VirginiaBachelor of Arts - Liberal Studies
The University of Memphis
Memphis, TNDiploma - Certified Medical Assistant
Concorde Career College
Memphis, TNCPR Instructor
American Heart Association
Skills
- 2 successful years as a youth counselor
- Excellent working knowledge using PC systems: Windows XP; Microsoft Office Suite, including Word, Excel, and PowerPoint; EMR; Athena; E-Clinical; Allscripts; and NexGen
- Lyfe desires a certified life and relationship coach, owner, and operator with over two years of experience
- Heart Life Pro Soul 100 practicum hours, intake, payments, Therasoft, and Simply Practice software
- Teamwork and Collaboration
- Effective Communication
- Clinical assessment
- Professionalism
- Treatment Planning
- Active Listening
- Critical Thinking
- Documentation And Reporting
- EMR Documentation
- Excellent Communication
Certification
- Certified Life and Relationship coach
Accomplishments
- Author of " Date Jesus First"
Timeline
Clinical Specialist
Memphis Allies / Youth Villages
07.2023 - Current
MFT Practicum
Heart Life Pro Soul
08.2022 - 12.2022
- Certified Life and Relationship coach
Master of Arts - Marriage & Family Therapist
Liberty University
Master of Arts - Human Service Marriage and Family Therapist
Liberty University
Bachelor of Arts - Liberal Studies
The University of Memphis
Diploma - Certified Medical Assistant
Concorde Career College
CPR Instructor
American Heart Association
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