Monica Beard
Laytonville,CA
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate.
Overview
7
7
years of professional experience
Work History
Bartender
Sol De Nit Restaurant
Spain
01.2018 - 09.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress
Sol De Nit Restaurant
Spain
01.2018 - 09.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Door Host
Pacha La Pineda
Spain
04.2015 - 07.2018
- Facilitated efficient payment transactions for cover charges or tickets using point-of-sale systems.
- Fostered positive relationships with regular patrons through attentive service and recognition of their preferences.
- Increased guest satisfaction by promptly addressing their concerns or inquiries at the door.
Administrative Assistant
Pacha La Pineda
Spain
07.2013 - 07.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
Education
High School Diploma -
Speh-Tres Torres
Barcelona 04.2010
Skills
Strong at multitasking
Customer Service
Highly reliable
Patience and Tolerance
Languages
Spanish
Native or Bilingual
Catalan
Native or Bilingual
English
Limited Working
French
Elementary
Timeline
Bartender
Sol De Nit Restaurant
01.2018 - 09.2020
Waitress
Sol De Nit Restaurant
01.2018 - 09.2020
Door Host
Pacha La Pineda
04.2015 - 07.2018
Administrative Assistant
Pacha La Pineda
07.2013 - 07.2018
High School Diploma -
Speh-Tres Torres