Monica Borjon
Georgetown ,TX
Summary
Dynamic and dedicated professional with a strong background in customer service and safe food handling at The Wesleyan at Estrella. Proven ability to enhance guest experiences through proactive service and effective communication. Recognized for maintaining high standards of cleanliness and regulatory compliance in fast-paced environments. Committed to excellence and teamwork.
Overview
7
7
years of professional experience
Work History
Waiter's Assistant
The Wesleyan at Estrella
Georgetown
05.2024 - 03.2025
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
- Arranged tables and chairs for special occasions and events.
- Provided attentive service and proactively assessed guest needs.
Housekeeper
Wesleyan Homes
Georgetown, TX
10.2017 - 04.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
No Degree -
El Centro
El Centro, CA01-1990
Skills
- Customer service
- Safe food handling
- Time management
- Regulatory compliance
Languages
Spanish
Native or Bilingual
Timeline
Waiter's Assistant
The Wesleyan at Estrella
05.2024 - 03.2025
Housekeeper
Wesleyan Homes
10.2017 - 04.2018
No Degree -
El Centro
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