Monica Brown
Dallas,TX
Summary
Detail-focused professional in the financial documentation and management field, known for high productivity and efficient task completion. Specialize in accurate billing, proficient data entry, and effective account reconciliation. Excel at time management, problem-solving, and communication skills, ensuring seamless operational flow and client satisfaction.
Overview
21
21
years of professional experience
Work History
Senior Medical Biller
Trinetic Healthcare
Dallas, TX
02.2019 - 11.2024
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Researched rejected claims due to incorrect coding or inaccurate information submitted by providers.
Medical Records Specialist
Signify Health
Dallas , Texas
05.2014 - 01.2019
- Reviewed police reports, medical treatment records, medical bills and physical property damage to determine extent of liability.
- Analyzed information gathered by investigations and reported findings and recommendations.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
Pharmacy Technician
Synergy Bioscience Company
Dallas, TX
03.2009 - 04.2014
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
Denial Specialist
Centerwell
Atlanta, GA
01.2004 - 02.2009
- Identified any discrepancies in patient information, provider information, or coding accuracy as part of the denial process.
- Participated in meetings with physicians, nurses, coders, billing personnel., regarding denial prevention initiatives.
- Reviewed and analyzed denied claims to determine reasons for denial and identified corrective actions.
- Communicated effectively with patients to explain reasons for denials and potential steps for resolution.
Education
Associate of Science - Biology
Dallas College
Dallas, TX08-2017
Skills
- Medical Coding
- Claim submission procedures
- Electronic health records experience
- Data entry efficiency
- Payment posting accuracy
- Medical terminology
Timeline
Senior Medical Biller
Trinetic Healthcare
02.2019 - 11.2024
Medical Records Specialist
Signify Health
05.2014 - 01.2019
Pharmacy Technician
Synergy Bioscience Company
03.2009 - 04.2014
Denial Specialist
Centerwell
01.2004 - 02.2009
Associate of Science - Biology
Dallas College