Monica Carpenter
Port Saint Lucie,FL
Summary
Recently finished working around the country over the past 7 years, gaining great communication skills meeting people from all around the world. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any environment given the chance.
Overview
11
11
years of professional experience
Visual Merchandising Coordinator
City Furniture
Jensen Beach , FL
2021.08 - Current
- Completed stock orders and managed inventory levels.
- Created interior displays to promote products in alignment with corporate sales objectives In 40,000 sq ft showroom.
- Resolved problems, improved operations and provided exceptional service.
Server/Bartender/ Key Manager
Duffys Sports Grill
Port St Lucie , Florida
2012.09 - 2021.07
- Cultivated warm relationships with regular customers.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Set up 30 seat bar for operation, obtained cash bank and stocked service bar.
- Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups
Guest Service Representative
Holland America Princess
Denali National Park , AK
2015.05 - 2016.09
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Greeted over 100 guests at front desk per day and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
Work History
No Degree - Basic College Courses
High School Diploma -
05.2010
Education
Skills
- Design Visualization
- Conflict and Complaint Resolution
- High Energy and Stamina
- Menu Memorization and Presentation
- Team PlayeR
- Multitasking and Prioritization
- Detail-Oriented
Visual Merchandising Coordinator - City Furniture
2021.08 - Current
Guest Service Representative - Holland America Princess
2015.05 - 2016.09
Server/Bartender/ Key Manager - Duffys Sports Grill
2012.09 - 2021.07
Indian River State College - No Degree, Basic College Courses
Lincoln Park Academy - High School Diploma,