Summary
Overview
Work History
Education
Skills
Timeline

Monica Carpenter

Port Saint Lucie,FL

Summary

Recently finished working around the country over the past 7 years, gaining great communication skills meeting people from all around the world. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any environment given the chance.

Overview

11
11
years of professional experience

Work History

Visual Merchandising Coordinator

City Furniture
Jensen Beach, FL
08.2021 - Current
  • Completed stock orders and managed inventory levels.
  • Created interior displays to promote products in alignment with corporate sales objectives In 40,000 sq ft showroom.
  • Resolved problems, improved operations and provided exceptional service.

Server/Bartender/ Key Manager

Duffys Sports Grill
Port St Lucie, Florida
09.2012 - 07.2021
  • Cultivated warm relationships with regular customers.
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Set up 30 seat bar for operation, obtained cash bank and stocked service bar.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups

Guest Service Representative

Holland America Princess
Denali National Park, AK
05.2015 - 09.2016
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Greeted over 100 guests at front desk per day and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.

Education

No Degree - Basic College Courses

Indian River State College

High School Diploma -

Lincoln Park Academy
05.2010

Skills

  • Design Visualization
  • Conflict and Complaint Resolution
  • High Energy and Stamina
  • Menu Memorization and Presentation
  • Team PlayeR
  • Multitasking and Prioritization
  • Detail-Oriented

Timeline

Visual Merchandising Coordinator - City Furniture
08.2021 - Current
Guest Service Representative - Holland America Princess
05.2015 - 09.2016
Server/Bartender/ Key Manager - Duffys Sports Grill
09.2012 - 07.2021
Indian River State College - No Degree, Basic College Courses
Lincoln Park Academy - High School Diploma,

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Monica Carpenter