Desired Job Title
Teladoc Saferide Customer ServicePainter's AssistantBody Contour AssistantWork Type
Full TimeContract WorkLocation Preference
RemoteHybridLocation: Angleton, TX
Open to relocation: No
Open To Work
Monica Martinez
Angleton,TX
Work Preference
Summary
Dynamic customer service professional with a proven track record at Liveops, excelling in problem-solving and team collaboration. Recognized for enhancing customer satisfaction through innovative solutions and effective task prioritization. Proficient in leveraging software tools to optimize performance and streamline processes, consistently achieving high service standards. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Teladoc
Liveops
Angleton, Texas
07.2026 - Current
- Devised innovative solutions to challenges, exceeding customer satisfaction.
- Collaborated with diverse teams to achieve project goals and enhance outcomes.
- Provided exceptional service during in-person and phone interactions.
- Collaborated with diverse teams to effectively achieve goals.
- Addressed customer inquiries promptly, improving overall satisfaction.
- Prioritized and organized tasks to meet service objectives efficiently.
- Leveraged software tools to optimize performance and streamline processes.
- Maintained up-to-date knowledge via continuous education and advanced training.
Saferide Customer Service
Liveops
Angleton, Texas
02.2026 - 03.2026
- Enhanced customer satisfaction by resolving problems through knowledgeable service.
- Achieved high customer satisfaction by developing creative problem-solving approaches.
- Delivered excellent face-to-face and phone service to customers.
- Assisted customers with inquiries to enhance overall satisfaction and loyalty.
- Promptly identified customer needs for efficient solutions.
- Collaborated with diverse coworkers to address product-related issues and enhance team outcomes.
- Executed daily duties with precision to maintain high service standards.
- Prioritized tasks to meet service goals effectively.
Painter's Assistant
Self-employeed
Angleton, Texas
06.2025 - 02.2026
- Prepared surfaces for painting by cleaning, sanding, and filling cracks with putty or epoxy.
- Applied primer and paint using brushes, rollers, and sprayers to achieve consistent finishes.
- Maintained work area cleanliness through regular organization of tools and materials.
- Adhered to safety protocols, ensuring a secure environment during all projects.
- Completed tasks promptly, supporting project timelines and reducing downtime.
- Protected floors with coverings and surfaces with masking tape to avoid chemical damage.
- Learned advanced painting techniques under expert mentorship, enhancing skill set.
- Operated equipment with safety focus, ensuring effective ground communication.
Body Contour Assistant
Body by Rosie
Lake Jackson, Texas
05.2024 - 07.2024
- Coordinated client appointments and managed schedules for fitness professionals.
- Maintained cleanliness and organization of studio environment.
- Provided exceptional customer service to enhance client experiences.
- Greeted visitors, clients, and guests with professionalism.
- Managed inventory of supplies and equipment to ensure operational efficiency.
- Organized and maintained filing systems for documents and records.
- Assisted in preparing reports, presentations, and correspondence to support team efforts.
- Answered incoming calls and responded to emails, faxes, and inquiries promptly.
Education
GED -
Kaplan College
Renton, WA06-2026
Skills
- Software proficiency
- Project management
- Effective prioritization
- Customer satisfaction
- Creative solutions
- Team collaboration
- Conflict resolution
Resume
07/15/2026, Updated contact information added. Resume content remains tailored for Administrative Coordinator roles.
Languages
Spanish
Native language
Spanish
Advanced (C1)
C1
English
Advanced (C1)
C1
Timeline
Teladoc
Liveops
07.2026 - Current
Saferide Customer Service
Liveops
02.2026 - 03.2026
Painter's Assistant
Self-employeed
06.2025 - 02.2026
Body Contour Assistant
Body by Rosie
05.2024 - 07.2024
GED -
Kaplan College