Monica Ceja

• Supported students with diverse learning needs by adapting instructional materials and techniques.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.

Manage childcare responsibilities efficiently.

Provided support for homework assignments completion.

Ensured food preparation and sanitation standards were met.

• Inspected products for quality before packing.
• Collaborated with team members to achieve daily goals and meet company objectives.
• Increased accuracy of packed items by diligently following packing lists and verifying product information.
• Assisted in inventory management, conducting regular counts and reporting discrepancies.

Guided workforce operations efficiently.

Processed and managed payroll with accuracy.

Responded to incoming phone inquiries promptly and professionally.

Arranged and coordinated client appointments.

Assisted in the preparation of tax documentation.

• Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
• Answered inquiries and provided superior customer service to clients.
• Communicated with customers daily to request information and complete paperwork.
• Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
• Set up files using loan officer checklist and submitted on-time for processing.
• Reviewed and evaluated detailed credit history reports.
• Facilitated production of appraisals.
• Facilitated the commencement of escrow process.

• Followed shipping instructions and labels for accurate deliveries.
• Packaged items securely to prevent damage during transport.
• Picked orders, scanned products and packed boxes.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.