Monica Claypool
Irmo,SC
Summary
Dedicated paraprofessional skilled in effective communication and relationship building. Experienced in facilitating individualized education strategies and fostering positive learning environments to support students with diverse needs.
Overview
39
39
years of professional experience
Work History
Paraprofessional
Milwaukee Public Schools, MPS
Milwaukee, WI
08.2015 - 06.2025
- Facilitated classroom management and fostered a positive learning environment.
- Partnered with special education staff to drive student engagement and participation initiatives.
- Designed instructional materials to enhance curriculum objectives and foster inclusive learning environments.
- Supported teachers in implementing individualized education plans for diverse student needs.
- Monitored student progress, providing feedback to educators on individual performance and challenges.
- Supervise students in classrooms, halls, cafeteria, school yard, gymnasiums, or on field trips.
- Supported classroom activities by assisting students with learning objectives and daily tasks.
Supervised Visitation Worker
Lad Lake
Milwaukee, WI
04.2017 - 03.2021
- Managed supervised visitation sessions lasting from 2 to 5 hours per visit, focusing on maintaining a safe environment and offering emotional support to children.
- Coordinated logistics for visitations, including scheduling and transportation arrangements.
- Oversaw interactions between parents and children to ensure adherence to established guidelines.
- Documented observations and reported on family dynamics to support case management efforts.
Flow Team Member
Target
Menomonee Falls, WI
11.2014 - 04.2016
- Collaborated with team members to ensure timely restocking of merchandise on sales floor.
- Implemented process improvements resulting in reduced time spent on replenishment tasks.
- Enhanced team efficiency by streamlining tasks and optimizing workflow processes.
- Provided excellent customer service, addressing inquiries and assisting with product selection to drive sales growth.
- Unloaded freight upon arrival in warehouse, stocking all items in proper locations.
- Unpacked new merchandise shipments and prepared for placement on selling floor by folding, hanging or stacking.
- Organized merchandise flow to ensure optimal stocking levels and product availability.
Restaurant Manager
McDonald's
Milwaukee, WI
12.1986 - 03.2014
- Oversaw daily operations, ensuring compliance with quality and service standards.
- Trained and mentored staff, fostering a positive team environment and enhancing performance.
- Implemented cost-control measures, optimizing inventory management to reduce waste and reduce food and paper cost by 1% each month.
- Developed and maintained effective schedules, balancing labor needs with operational efficiency to reduce labor costs by .6%.
- Analyzed customer feedback, driving improvements in service delivery and guest satisfaction, resulting in 90% or higher customer satisfaction scores monthly.
- Managed financial transactions, ensuring accuracy in cash handling and reporting procedures.
- Collaborated with vendors to negotiate supply contracts, improving procurement processes and costs.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
No Degree - Restaurant Operations
Hamburger University
Oak Brook, IL10.2007
Bachelor of Science - Business And Consumer Science
University of Wisconsin, Madison
Madison, WI05.1985
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Instructional support
- Relationship building
Timeline
Supervised Visitation Worker
Lad Lake
04.2017 - 03.2021
Paraprofessional
Milwaukee Public Schools, MPS
08.2015 - 06.2025
Flow Team Member
Target
11.2014 - 04.2016
Restaurant Manager
McDonald's
12.1986 - 03.2014
No Degree - Restaurant Operations
Hamburger University
Bachelor of Science - Business And Consumer Science
University of Wisconsin, Madison