Monica Conroy
Cedar Grove,TN
Summary
Dynamic professional with a strong track record in building strategic partnerships and driving organizational growth. Recognized for consistently exceeding performance goals through effective collaboration and innovative solutions. Core competencies include relationship management, project execution, and strategic planning. Eager to leverage skills in a challenging new role that promotes continued professional development.
Overview
24
24
years of professional experience
Work History
Legal Assistant
West & West Attorneys
Huntingdon, TN
10.2025 - Current
- Research laws, regulations, and legal articles relevant to a case
- Document preparation: Draft, proofread, and file legal documents like motions, briefs, and contract
- Case management, Create and maintain case files, including transcripts
- Communicate with clients, witnesses, lawyers, and others by phone, email, or in person
- Schedule appointments, court dates, and depositions
- Maintain calendars, make photocopies, and process invoices
- File legal documents with the appropriate court, government agency, or opposing counsel
Human Resource Retention Specialist
Ceco Doors/Assaabloy
Milan, TN
05.2023 - 05.2024
- Initiate, coordinate, and maintain retention workflow report
- Coordination of weekly tours and orientation for new hires
- Engage with new hires and serve as a liaison for HR and operations
- Maintained HR records and filing archives for compliance
- Collaborated with operations and safety department to draft training forms
- Conducted exit/stay interviews to identify reasons for employee turnover and develop retention strategies
Administrative and HR Manager
Traf-Mark Industries LLC
Huntingdon, TN
01.2012 - 05.2023
- Established efficient workflow process, monitored daily productivity established modifications to improve work
- Recruited, interviewed, and onboarded new employees, ensuring a positive experience
- Complete employee support including benefits administration, payroll processing, disciplinary coaching, and career advancement
- Safety and Accident Officer, initiated safety meetings, and safe protocol for emergencies, and assisted with accidents, and worker's compensation
- Partnering with Tennessee Workforce Solutions held career fairs, initiated and managed the OJT grant program for new hires
- Provided complete support for the President
Customer Service
Allstate Insurance Hughes Agency
Huntingdon, TN
06.2011 - 01.2012
- Managed and resolved inquiries from policyholders with professionalism and efficiency
- Assisted with policy changes, billing questions, and claim filing
- Provided personalized insurance recommendations based on individual customer needs
- Handled a high volume of calls with excellent communication and problem-solving skills
- Provided exceptional service in person, via phone, and through email
Realtor
Coldwell Banker McKee Realty
Huntingdon, TN
06.2001 - 07.2011
- Negotiated and closed sales contracts, ensuring client satisfaction and regulation compliance
- Developed and implemented marketing strategies to attract potential buyers and maximize property exposure
- Conducted property tours, inspections, and appraisals, providing expert guidance and advice to clients
- Served and collaborated with buyers, sellers, builders' inspectors, investors, and lawyers for common goals in a fast-paced environment
- Successfully implemented targeted social media campaigns to drive client engagement and leads
- Utilized comprehensive market research to price accurately and list properties for optimal sales
Education
Bethel University
McKenzie, TN06.2021
Diploma -
Hernando High School
Hernando, MS05.2002
Skills
- Administrative support
- Project management
- Employee engagement
- Team building
- Leadership development
- Workforce improvements
Timeline
Legal Assistant
West & West Attorneys
10.2025 - Current
Human Resource Retention Specialist
Ceco Doors/Assaabloy
05.2023 - 05.2024
Administrative and HR Manager
Traf-Mark Industries LLC
01.2012 - 05.2023
Customer Service
Allstate Insurance Hughes Agency
06.2011 - 01.2012
Realtor
Coldwell Banker McKee Realty
06.2001 - 07.2011
Bethel University
Diploma -
Hernando High School
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