Monica Cottrell
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Veterinary Technician Assistant
East Lohman Veterinary Clinic
05.2022 - 12.2023
- Improved patient care by assisting veterinarians in administering treatments and medications.
- Enhanced clinic efficiency by maintaining clean and organized work areas, preparing instruments, and sterilizing equipment.
- Contributed to successful surgeries by providing pre-and post-operative care for patients, ensuring a smooth recovery process.
- Promoted animal welfare through educating pet owners on proper nutrition, exercise, and grooming habits.
- Supported veterinary team with timely documentation of patient records, enabling accurate tracking of treatment plans and progress.
- Increased client satisfaction by promptly addressing concerns and answering questions regarding their pets'' health and wellbeing.
- Assisted in diagnosing medical conditions by collecting samples for laboratory testing and performing routine diagnostic procedures.
- Facilitated efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
- Ensured proper restraint techniques were employed during examinations or procedures to protect both staff members and animals from harm.
- Supported the veterinarian during euthanasia procedures by comforting clients throughout the difficult process while demonstrating empathy toward their emotional needs.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Answered owner animal health questions and advised on best care practices.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
- Restrained animals to protect veterinarians from potential harm.
- Restrained animals for examination and treatment.
- Assisted in examination and treatment of animals in veterinary clinic.
Veterinary Assistant
Shot Vet
11.2020 - 08.2021
- Improved client relations through effective communication and education on pet health needs.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Promoted preventive care services by educating clients on the importance of routine check-ups and vaccinations.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Provided customer support to clients, answering questions and addressing concerns.
- Restrained animals for examination and treatment.
Education
Bachelor of Science - Animal Science
New Mexico State University
Las Cruces, NM12.2023
High School Diploma -
Robert M Shoemaker High School
Killeen, TX06.2018
Skills
- Animal handling
- Physical examinations
- Diagnostic imaging
- Patient restraint
- Medication administration
- Specimen collection
- Euthanasia assistance
- Client communication
- IV fluid therapy
- Urinalysis testing
- Vaccine administration
- Nail Trimming
- Heartworm Diagnostic Testing
- Vaccinations
- Anal Sac Expression
- Client Education
- Euthanasia
- Appointment Scheduling
- Veterinarian Assistance
Timeline
Veterinary Technician Assistant
East Lohman Veterinary Clinic
05.2022 - 12.2023
Veterinary Assistant
Shot Vet
11.2020 - 08.2021
Bachelor of Science - Animal Science
New Mexico State University
High School Diploma -
Robert M Shoemaker High School
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