Monica DeLaGarza
Blaine
Summary
Dynamic healthcare professional with extensive experience in managing clinical teams and improving operational workflows. Skilled in decision-making and data management, contributing to enhanced patient care and community engagement.
Overview
10
10
years of professional experience
Work History
MA OBOT Coordinator
Lummi Nation Health Center
Bellingham, WA
08.2022 - Current
- Coordinated with health programs to enhance community wellness initiatives for patients that suffer from Substance use.
- Managed OBOT patient scheduling and follow-up processes, improving appointment efficiency.
- Developed educational materials for health promotion for substance use within the community.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Eliminated Barriers to healthcare for patients that suffer from Substance use.
- Organized and managed monthly OBOT meetings for providers.
- Implemented outreach strategies to increase community engagement in health services.
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward patient care.
- Assisted healthcare providers with patient examinations and procedures, ensuring adherence to safety protocols.
- Administered medications and vaccinations, following established guidelines for dosage and patient care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Clinical Medical Assistant Supervisor
Whatcom Occupational Health
Bellingham, WA
03.2016 - 08.2022
- Supervised clinical team to ensure adherence to protocols and quality standards.
- Developed training programs for new medical assistants, enhancing onboarding efficiency and staff competency.
- Streamlined patient scheduling processes, improving appointment management and reducing wait times.
- Implemented electronic health record (EHR) systems to enhance data accuracy and accessibility.
- Collaborated with healthcare providers to optimize patient care workflows and service delivery.
Education
Charter College
Bellingham, WA10-2014
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Staff management
- Meeting coordination
Timeline
MA OBOT Coordinator
Lummi Nation Health Center
08.2022 - Current
Clinical Medical Assistant Supervisor
Whatcom Occupational Health
03.2016 - 08.2022
Charter College