MONICA DICKERSON
Anderson,SC
Summary
Dedicated, self-motivated, detail-oriented, strong work either and experienced professional with a strong background in patient care and medical knowledge. Seeking to excel as a Pharmaceutical Sales Specialist by leveraging all my clinical experiences and my interpersonal skills. Possess exceptional care for excellent patient outcomes and a deep understanding of healthcare protocols, as well as the impact on finances in facilities. I am very well prepared for this role and will promote pharmaceutical products effectively for your company while building new healthcare relationships and maintaining them.
Overview
27
27
years of professional experience
Work History
Chest Pain Center Coordinator
AnMed
05.2018 - Current
- Coordinating functions of the Chest Pain Center program. Managing staff and patient education, data collection systems, and hospital accreditation. I
- Improving our Door to Balloon times and our Chest Pain Observation Length of Stay hours by by maintaining relationships with various entities and communications skills.
- Set priorities and problem-solved workflow issues to maintain rapport with staff and managers.
RN/Coronary Intensive Care Unit
AnMed Health
11.2017 - 05.2018
- Cared for critically ill patients in a fast paced environment by utilizing critical thinking skills and team communication.
- Patient population included mostly post myocardial infarction, post coronary intervention, cardiogenic shock, post cardiac arrest and post TAVR procedures.
RN Case Manager
Hospice of the Upstate
03.2010 - 11.2017
- Case managing end of life care for this patient population
- Collaborating with physicians, chaplains, social workers and families
- Leaning into the relationships built in the community for more resources for patient and utilizing communication skills
- Ensuring every patient could die with dignity at home or in our facility.
Clinical Implementation Consultant
Brightree
08.2015 - 03.2016
- Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems for hospice and homecare iPad documentation.
- Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
- Communicated effectively with third-party personnel involved in implementation efforts, coordinating activities to maximize progress.
- Studied customers' business processes to customize implementation measures for minimal disruption to operations.
Home Care Coordinator
AnMed Health
11.2007 - 02.2010
- Coordinating referrals for care and case management
- Utilizing strong communication skills with insurance companies for approval for care, physician office, therapies, and social work
- Strong time management needed to insure care for the patient was set up timely
- Working with a multi-disciplinary team.
Nurse Manager, Emergency Department
Hart County Hospital
08.2006 - 11.2007
- Supervised, directed, and motivated high-quality performance from nursing staff.
- I worked as an active member of a new building project for a new ER as well as a brand new operating room
- Managing two financial budgets, department and building budget
- Strong communication skills, critical thinking, and interpersonal skills utilized daily
- Communicating not only internally but externally with other facilities, vendors and such.
RN/Emergency Department
AnMed Health
02.2000 - 08.2006
- Care for critically ill patients in a fast paced environment by utilizing critical thinking skills and strong team communication
- Patient population included various acute illnesses from trauma, strokes, delivering babies, gunshot wounds, assaults of all kinds, and then your minor illnesses
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
Flight Nurse
Skycare
06.2003 - 05.2005
- Care and transport of critically ill and injured patients.
- Strong critical thinking skills a must in this environment as well as communication.
RN/Cardiovascular Intensive Care Unit
Greenville Memorial Hospital
02.1999 - 01.2000
- Care for critically ill patients in a fast paced environment by utilizing critical thinking skills and team communication
- Patient population was post Coronary Artery Bypass & Graft surgery, Valve Replacement or Repair Surgery, post lung surgeries, and occasionally overflow of trauma patients
- Clear communication and collaboration with physicians and other facets of the medical team to ensure proper care of the patient.
RN/Coronary ICU
St. Luke’s Medical Center
08.1997 - 12.1998
- Care for critically ill patients in a fast paced environment by utilizing critical thinking skills and team communication
- Patient population included mostly very ill cardiac patients from cardiogenic shock, post cardiac arrest, post myocardial infarction, rhythm care, and various other acute illnesses
RN/Cardiovascular Step-Down
Athens Regional Medical Center
08.1996 - 07.1997
- Caring acutely ill cardiac patients in a step-down care environment
- The patient population consisted of a variety of cardiac related patients pre and post op cardiac intervention, pre and post Cardiac Bypass and Graft Surgery, as well general heart issues such as CHF and also COPD
- Strong communication with co-workers, patients, family, and physicians.
Education
Diploma - Nursing
Humber College
Etobicoke, Ontario, CanadaBachelor of Science - Nursing
Western Governors
Salt Lake City, UT2015
Skills
Clinical Experience
Adaptability
Strong Communication
Critical Thinking
Problem Solving
Healthcare Industry Knowledge
Customer Focus
Timeline
Chest Pain Center Coordinator
AnMed
05.2018 - Current
RN/Coronary Intensive Care Unit
AnMed Health
11.2017 - 05.2018
Clinical Implementation Consultant
Brightree
08.2015 - 03.2016
RN Case Manager
Hospice of the Upstate
03.2010 - 11.2017
Home Care Coordinator
AnMed Health
11.2007 - 02.2010
Nurse Manager, Emergency Department
Hart County Hospital
08.2006 - 11.2007
Flight Nurse
Skycare
06.2003 - 05.2005
RN/Emergency Department
AnMed Health
02.2000 - 08.2006
RN/Cardiovascular Intensive Care Unit
Greenville Memorial Hospital
02.1999 - 01.2000
RN/Coronary ICU
St. Luke’s Medical Center
08.1997 - 12.1998
RN/Cardiovascular Step-Down
Athens Regional Medical Center
08.1996 - 07.1997
Diploma - Nursing
Humber College
Bachelor of Science - Nursing
Western Governors