Hi, I’m
MONICA FARRELL
Belleville,Illinois
Summary
Kind, polite, and hard-working. Strength in leadership, communication, and works well with others. History of thriving under high pressure. Also has exceptional problem solving skills through observation, awareness, adaptability while meeting critical deadlines.
Overview
37
years of professional experience
Work History
Urology Of St. Louis
Surgery Coordinator
10.2020 - 02.2023
Job overview
- Performed Surgery Coordination for two Surgeons: 1) President of Surgery Center 2) Chairman of Medical Staff at St. LUKES HOSPITAL, Chesterfield, MO
- 120 Surgeries Scheduled monthly.
- Coordinated testing, labs, prior authorizations, and diagnostic data for proper clearance prior to surgery
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
Mercy Hepatology & GI Clinic, Mercy Hospital
Medical Receptionist II
11.2016 - 10.2020
Job overview
- Professionally greeted 30 plus daily & registered patients. Verified insurance related material, HIPAA required documents and emergency contacts
- Entered orders into EMR system efficiently
- Prepared patient charts, pre-admissions and consent forms as necessary
- Reviewed and explained pre-test requirements and preparation
Mercy Hospital - Blood Donor Services
Lab Assistant II - Blood Recruiter
06.2012 - 11.2016
Job overview
- Planned and coordinated logistics and materials for patients and donors in Blood Donor Department
- Head Recruiter for platelet, rare blood, & direct donors
- Assisted patients and families in achieving positive outcomes for high volume direct donors via phone & social media sites
- Assisted senior recruiting staff at health & benefit fairs and Blood Drives throughout the St. Louis area
Anheuser-Busch, Inc
Administrative Assistant to Vice President
01.1988 - 11.1989
Job overview
- Managed event planning, annual budget reports, special invitations, logistical arrangements
- Performed in Professionally greeting visitors, including VIPs, Sponsors and interview candidates
- Established domestic and international travel arrangements, including booking airfare, hotel and transportation
St. Louis Baseball Cardinals, Busch Stadium
Administrative Assistant to Vice President
03.1986 - 01.1988
Job overview
- Scheduled player & mascot appearances and managed all correspondence while providing weekly reports to supervisor
- Collaborated with PR agencies and the editorial team on marketing materials including yearly calendar and game schedule
- Co-wrote and composed "drop-ins" for KMOX radio announcers to promote giveaway dates and upcoming events at the ballpark
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently on giveaway dates at the ballpark.
Education
Belleville Township High SchoolBelleville, IL
High School Diploma
1985
Skills
- Leadership & Creativity
- HIPAA Compliance Training
- Plasma & Blood Drive Recruiting
- Healthcare Administration
- Patient Relations
- Telephone Etiquette
- Appointment Scheduling
- Medical Communications
- Outpatient Procedures
- Teamwork and Collaboration
- Practitioner Support
- DE&I Committee Organizer
- Travel and Itinerary Coordinator
- Fundraising Chairperson
Accomplishments
Member of the DE&I committee
Honored as Lindbergh Leader 2004 by LHS
Timeline
Surgery Coordinator
Urology Of St. Louis
10.2020 - 02.2023
Medical Receptionist II
Mercy Hepatology & GI Clinic, Mercy Hospital
11.2016 - 10.2020
Lab Assistant II - Blood Recruiter
Mercy Hospital - Blood Donor Services
06.2012 - 11.2016
Administrative Assistant to Vice President
Anheuser-Busch, Inc
01.1988 - 11.1989
Administrative Assistant to Vice President
St. Louis Baseball Cardinals, Busch Stadium
03.1986 - 01.1988
Belleville Township High School
High School Diploma
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