MONICA FENRICK
Uber
Kansas City,MO
16
years of professional experience
Detail-oriented and dependable professional transitioning into accounting with experience in office administration, customer service, and business operations. Recognized for accuracy, organization, and handling confidential information with care. Seeking a long-term opportunity where I can continue learning, contribute to the team, and grow into an accounting career.
Work History
Housekeeper
1 Year 2 Months- On-Site
- Maintain cleanliness and organization of guest rooms, ensuring high standards of hospitality.
- Conduct self inspections of guest rooms, identifying maintenance needs and reporting issues promptly.
- Train new team members on cleaning procedures and safety protocols to enhance efficiency.
- Assist in laundry operations, ensuring timely processing of linens and guest garments.
Driver (Independent Contractor)
1 Year 10 Months- Operate an independent transportation business while maintaining a 5-star customer service approach.
- Manage scheduling, routing, and time efficiently to maximize productivity.
- Maintain accurate records and track business expenses.
- Resolve customer concerns professionally while ensuring passenger safety.
- Consistently provide dependable, courteous service.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Order Selector
3 Years 2 Months- On-Site
- Selected and prepared prescription medications for shipment to CVS and Target pharmacies with a high degree of accuracy.
- Assisted with receiving, stocking inventory, and UPS shipment processing.
- Regularly volunteered for overtime to support operational needs across multiple departments.
- Trained new staff on safety protocols and operational procedures to maintain compliance standards.
- Nominated for Employee of the Month (July 2024) in recognition of performance and dependability.
Audit Specialist
1 Year 3 Months- Remote
- Audited Medicare insurance accounts to ensure accuracy and regulatory compliance.
- Corrected client records and updated policy information between insurance carriers and company systems.
- Researched discrepancies and resolved account issues efficiently.
- Supported insurance agents by providing accurate eligibility and policy information.
Catering Services Assistant
4 Months- On-Site
- Assisted with billing, payment processing, and event documentation.
- Developed positive relationships with vendors to ensure timely delivery of quality supplies and event planning.
- Coordinated logistics for weddings, corporate meetings, and social events.
- Assisted in planning and executing catering events, ensuring client satisfaction and seamless operations.
- Collaborated with multiple departments to ensure successful event execution.
Painter / Property Services / Valet
8 Months- On-Site
- Performed facility maintenance and painting projects.
- Assisted with property security, employee key control, and valet operations.
- Enhanced facility security by implementing effective surveillance and monitoring procedures.
- Oversaw valet operations during peak hours, enhancing team performance and guest satisfaction.
On-Site Shift Lead
10 Months- On-Site
- Supervised temporary staff assigned to Church & Dwight operations.
- Trained new employees and delegated daily assignments.
- Processed hiring paperwork, conducted drug screenings, and maintained employee records.
- Certified and recertified forklift operators while ensuring compliance with company policies.
Assistant Manager
8 Years- On-Site
- Promoted four times during eight years of employment, progressing from Sales Associate to Assistant Manager.
- Supervised daily store operations and led sales associates.
- Managed inventory replenishment and stockroom organization.
- Assisted with payroll budgeting and loss prevention compliance.
- Trained and coached employees to improve performance.
- Planned merchandising layouts and coordinated floor sets.
- Opened and closed the store while ensuring operational compliance.
- Participated in community outreach and charitable events.
Education
Intuit Quickbooks Certification Level 1
Intuit Bookkeeping Certification
High School Diploma
Timeline
Housekeeper
Embassy Suites by Hilton Kansas City International Airport
06.2025 - CurrentRead More
Driver (Independent Contractor)
Uber
10.2024 - CurrentRead More
Order Selector
CVS Health Distribution Center
09.2021 - 11.2024Read More
Audit Specialist
SelectQuote Senior
06.2020 - 09.2021Read More
Catering Services Assistant
Hilton President Hotel
11.2019 - 03.2020Read More
Painter / Property Services / Valet
Hilton President Hotel
03.2019 - 11.2019Read More
On-Site Shift Lead
Focus Workforce Management
05.2018 - 03.2019Read More
Assistant Manager
Tommy Hilfiger
04.2010 - 04.2018Read More
Intuit Proadvisor
Intuit Quickbooks Certification Level 1
Read More
Intuit Proadvisor
Intuit Bookkeeping Certification
Read More
Western High School
High School Diploma
Read More