Monica Gagliano
Kenton,OH
Summary
Social work professional with robust background in providing comprehensive support to individuals and families. Adept at providing support and advocacy to vulnerable populations. Strong focus on achieving impactful outcomes and adaptable to evolving circumstances. Skilled in case management, crisis intervention, and effective communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Licensed Independent Social Worker
OhioHealth Marion General Emergency Department (Psychiatric Social Services)
09.2021 - Current
- Conducts thorough patient/family/significant other interviews, chart reviews and professional collaboration in order to obtain and interpret information pertinent to patient biopsychosocial functioning.
- Completes clinical assessments including: risk factors of harm toward self or others, developmental and age-specific needs, ability to care for self or dependents and meet basic needs and ability to comprehend and comply with treatment recommendations.
- Develops preliminary diagnosis, develops and implements a plan of intervention based on assessment and employs treatment and discharge planning accordingly.
- Provides crisis intervention along with supportive, educational, individual, couples, and family therapies in effort to resolve problem areas.
- Maintains awareness of current hospital and community services to assist patients in biopsychosocial functioning and provides linkage between the patient and these services.
- Thoroughly documents assessments and interventions in the medical record in accordance with department and OhioHealth standards.
Licensed Independent Social Worker
OhioHealth Physicians Group (Marion Area Pain Management)
12.2019 - 09.2021
- Developed and defined role of social worker within the Marion Pain Management practice.
- Completed substance abuse and mental health risk assessments using a variety of psychometric screening tools, in addition to frequent completion of biopsychosocial assessments.
- Identified patients considered to be high-risk for abuse of opioids and aberrant behaviors.
- Provided brief, strategic, cognitive-behavioral interventions.
- Assisted patients with treatment planning and goal identification in effort to help them better manage stress, positively impact pain and improve overall health and functioning.
- Provided psychoeducation regarding pain experience and impact on mental and emotional functioning.
- Collaborated with physician, nurse practitioner, office staff and community service providers in order to provide solid continuity of care and advocacy for patients.
Behavioral Health Provider 2
Allen Oakwood Correctional Facility
11.2015 - 12.2019
- Provided supportive counseling, crisis intervention and ongoing individual therapy to a residential crisis unit of approximately 130 severely and persistently mentally ill individuals.
- Administered, scored, and interpreted moderate level psychometric assessment instruments (e.g., detailed mental health screenings, biopsychosocial assessments, work capacity assessments, etc.).
- Provided mental health and substance abuse interventions to Residential Treatment Unit offenders on an individual and group basis.
- Completed thorough and timely documentation of all offender contacts, progress note entries, discharge plans, treatment plans, etc.
- Functioned as part of the clinical treatment team, monitoring compliance with the mental health treatment plan for each individual offender.
- Attended meetings and continuing education opportunities as afforded.
Behavioral Access Center Clinician
St. Rita’s Medical Center
08.2014 - 07.2016
- In collaboration with the Emergency Department Physician, Psychiatrist and local mental health facilities, perform crisis, level of care and addictions assessments with patients who present to the Emergency Department (and throughout the hospital as needed).
- Assist patients, families and referral sources with implementation of disposition plans, whether inpatient admission or outpatient services.
- Obtain precertification for inpatient hospitalizations when warranted by commercial insurance entities.
- Multi-task by managing multiple assignments under highly stressful conditions for extended periods of time, while maintaining a professional demeanor and aptitude.
Behavioral Health Consultant
Health Partners of Western Ohio
10.2012 - 09.2015
- Function as part of a multidisciplinary team under an integrated care model in order to efficiently deliver brief, solution-focused behavioral health interventions to medical patients in diverse settings (i.e., Gene Wright Community Health Center, Spartan Health Center).
- Engage in efficient, accurate and meaningful dialogue with medical providers to ensure effective patient assessment, treatment, plan and disposition.
- Collaborate with patients to establish short-term, realistic health behavior goals prime for change.
- Provide quality clinical consultation to providers and staff in areas of individual, family, pediatric and adult mental and behavioral health related issues.
- Identify patients meeting criteria for case management (i.e., high-risk, problem-prone patients) and implement/oversee case management services.
- Provide on-site availability for crisis triage and intervention as Code Violet Team Leader and conduct bi-monthly trainings as the CPI Nonviolent Crisis Intervention Instructor.
- Document patient assessments/interventions/general documentation data via Electronic Health Records.
Assertive Community Treatment Therapist/Emergency Services Therapist
Ravenwood Mental Health Center
11.2010 - 05.2011
- Provided mental health services (counseling, assessment, diagnosis, treatment planning and case management) to the most severely mentally ill adults in Geauga and surrounding counties.
- Provided telephone, on-site and center-based face-to-face crisis intervention/emergency services and follow-up provisions with clients.
- Presented general consultation and education regarding disease and symptom management to consumers, their families and the community.
- Conducted screening for voluntary and involuntary hospitalization as well as facilitation and follow-up of admission.
- Provided initial clinical assessments and short-term clinical treatment with clients on an outpatient basis.
- Monitored agency crisis hot-line and admitted clients in emergency situations.
- Produced written reports and interpretive summaries, gathered statistics and maintained meaningful consumer records.
- Advocated for the health and well-being of mental health consumers and their families.
Education
Master of Arts - Mental Health Counseling
Bowling Green State University
Bowling Green, OH01.2007
Bachelor of Science - Criminal Justice
Bowling Green State University
Bowling Green, OH01.2004
Associate of Arts - Criminal Justice
Ohio State University
Lima, OH01.2001
Skills
- Strengths:
- Cultural proficiency
- Excellent assessment and clinical skills
- Competency in trauma-informed care
- Adaptable and flexible
- Compassionate
- Resource navigation
- Therapeutic crisis intervention
- Excellent oral, written and non-verbal communication skills along with the ability to develop meaningful reports and documentation
- Fusion (Electronic Health Record System); eClinicalWorks (Electronic Health Record System); Greenway (Electronic Health Record System); EPIC (Electronic Health Record System); MS office
Certification
- Licensed Professional Clinical Counselor - 2008- Present
Timeline
Licensed Independent Social Worker
OhioHealth Marion General Emergency Department (Psychiatric Social Services)
09.2021 - Current
Licensed Independent Social Worker
OhioHealth Physicians Group (Marion Area Pain Management)
12.2019 - 09.2021
Behavioral Health Provider 2
Allen Oakwood Correctional Facility
11.2015 - 12.2019
Behavioral Access Center Clinician
St. Rita’s Medical Center
08.2014 - 07.2016
Behavioral Health Consultant
Health Partners of Western Ohio
10.2012 - 09.2015
Assertive Community Treatment Therapist/Emergency Services Therapist
Ravenwood Mental Health Center
11.2010 - 05.2011
Bachelor of Science - Criminal Justice
Bowling Green State University
Associate of Arts - Criminal Justice
Ohio State University
Master of Arts - Mental Health Counseling
Bowling Green State University
Additional Information
- Due to independent licensure and experience, is able to perform diagnostic assessments, render diagnoses, provide treatment for mental and emotional/chemical dependency disorders and addictions, counsel marriage and family issues and engage in behavior modification treatment without supervision.
- Able to provide clinical, supportive and evaluative supervision to counselor trainees
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