Monica Garcia
Phoenix,AZ
Summary
Detail-oriented Accounting Specialist offers 6 years of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Industrious and meticulous with strong history of integrity and reliability.
Overview
17
17
years of professional experience
Work History
Accounting Specialist
Creative Business Resources
08.2017 - Current
- Use accounting software to prepare weekly and monthly financial reports.
- Post daily receipts and payments
- Record deposits, reconcile monthly bank accounts and track expenses.
Patient Services Representative-Scheduler
Abrazo Medical Group
10.2015 - 08.2017
- Answering and returning phone calls in centralized scheduling from patients wanting to schedule appointments, request medication refills, and medical concerns
- Register new patients and verifying insurance eligibility
- Transferring patients to appropriate department or office.
Coding Support Specialist
PracticeMax
09.2014 - 03.2015
- Assisted in pulling charts and placing them in folders for the coding team
- Emailed clients and providers if charts needed attention for proper coding
- Pulled charts from Banner Hospital Portal and verified that charts were corrected and were ready to send to the coding department
- Created educational PowerPoints on new coding procedures
- Added daily data in Access and utilized it to verify monthly invoices from the clients.
Account Manager
Encore Capital Group / Midland Credit Management
03.2011 - 10.2013
- Making and receiving collections calls in assisting consumers resolve their debt; setting up payment agreements and settling out their accounts.
Customer Service Representative
Sears Roebuck
05.2006 - 03.2011
- Inbound call center setting appointments for customers with a Sear's Technician
- Troubleshoot over the phone to help customer resolve their appliance problem
- Transfer customers to different departments to meet their needs.
Education
Diploma - Medical Insurance Billing and Coding
Everest College Phoenix
Phoenix, AZ11.2014
Associate - Business administration
Paradise Valley Community College
Phoenix, AZ2005
Arizona State University
Tempe, AZ2003
Skills
- Microsoft Office
- Typing 65 WPM
- Keypad 285 KSPM
- Invoice Processing
- Commissioning Processes
- Account Reconciliation
- Data Collection
- Expense Reports
- AR and AP Expertise
Languages
Spanish
Native or Bilingual
Timeline
Accounting Specialist
Creative Business Resources
08.2017 - Current
Patient Services Representative-Scheduler
Abrazo Medical Group
10.2015 - 08.2017
Coding Support Specialist
PracticeMax
09.2014 - 03.2015
Account Manager
Encore Capital Group / Midland Credit Management
03.2011 - 10.2013
Customer Service Representative
Sears Roebuck
05.2006 - 03.2011
Diploma - Medical Insurance Billing and Coding
Everest College Phoenix
Associate - Business administration
Paradise Valley Community College
Arizona State University
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