Monica Garcia

• Monitored young Mother's parent care goals and developed improvements based on their performance in the program.
• Practiced Trauma Informed Care, every client is different and has different experiences, we must engage in a very respectful and considerate manner.
• Observation documentation.
• Medication administration
• Medication documentation/ and inventory
• Successfully managed challenging behavioral situations by utilizing de-escalation techniques rooted in empathy.
• Reported unusual or urgent circumstances in clients and their children in regards to proper parent behavior or child care and supervision.
• CPR/1ST AID CERTIFICATION was useful and needed at certain times.
• Over all our program was responsible for our clients and their children. The program provided shelter, food, clothes, medical, mental health, child care, transportation. and helped young mothers prepare for stepping into the world of adulthood and Motherhood.

.

• Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
• Developed strong rapport with clients, establishing trust and fostering open communication channels.
• Prevented potential crises by proactively identifying triggers and risk factors in clients'' lives.
• Increased client satisfaction with thorough assessments and tailored intervention plans.
• Used skills such as active listening and collaborative problem-solving daily to connect with and address concerns.
• Offered supportive counseling and crisis intervention to individuals in crisis.