Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Carmen Robledo

San Antonio,TX

Summary

Experienced and passionate case manager for a non-profit shelter, with over fiver years of experience; providing support services to a variety of individuals. Seeking a position that will foster growth and allows the opportunity to continue serving people and supporting their needs.

Overview

2
2
years of professional experience

Work History

Case Manager

Seton Home
07.2023 - Current
  • Provide face to face client services with each resident on case load using trauma informed training and a client centered approach.
  • Responsible for auditing client physical and electronic files for compliance with Texas Department of Family and Protective Services (TDFPS) Minimum Standards governing basic child care facilities and level of care standards and other contractual agreements.
  • Provide one on one sessions for clients as assigned by supervisor. Document sessions using Seton Home databases within 7 days of face to face visit.
  • Assist in development and facilitate implementation of admission assessments and treatment plans to ensure quality care and compliance in collaboration with Therapist.
  • Coordinate resident court, family visits, court ordered appointments/calendars and visits with Seton Home team members and others as appropriate, including passes.

Education Case Manager

Seton Home
11.2022 - 07.2023
  • Meet with clients to develop education goals and to complete educational attainment plans in Kalidacare database and file in education binder.
  • Maintain academic records, case files, and Kaleidacare on all clients (the academic records are to include school attendance, Educational Attainment Plans, Pre and Post Educational Assessment, Education Notes, grades, and monthly progress notes).
  • Responsible for enrolling clients within 72 hours of placement
  • Complete enrollment packets for school and submit educational documents 2085, Foster Care Agreement, Education decision maker and letter of residency, health records.
  • Assist prospective college students with completing college applications, scheduling academic advising appointments, applying for financial aid, and registering for classes.

Teen Parent Specialist II

Seton Home
07.2022 - 11.2022
  • Plan, lead and implement parenting, educational, independent living skills, and recreational activities during your shift as assigned.
  • Build a positive relationship with each program participant and foster positive connections with mothers and their children.
  • Effectively manage the group of children assigned to you. Maintain and enforce agency policies and procedures to maintain youth rights and appropriate discipline.
  • Actively engage with participants with the goal of fostering positive and age-appropriate development of each participant.
  • Ability to meet deadlines and documentation completely and accurately in accordance with state licensing, contractors, and various funders.

Substitute Teacher

Harlandale Independent School District
02.2022 - 08.2022
  • Prepare, adapt and deliver instructional material
  • Enable students and develop competencies and skills in the classroom
  • Observe students progress and communicate with other educators
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Collaborated with colleagues to develop innovative approaches to teaching.

Education

Bachelor of Science - Kinesiology

Texas A&M University-San Antonio
San Antonio, TX
12.2021

Skills

Software: Google Workspace, Microsoft applications

General: Detail oriented, organized, adaptable, decision-making, complex problem-solving, active listening, problem sensitivity

Writing & Editing: Proofreading, typing, grammatical knowledge, technical writing

Additional Information

Internship at Momentum Physical Therapy

June 2021-August 2021

- Prepare chart for Physical Therapist

- Monitor flow of patients

- Communicate with patients and Physical Therapists

- Deliver assisted stretches'

- Ensure patient safety through proper stretch techniques

Timeline

Case Manager

Seton Home
07.2023 - Current

Education Case Manager

Seton Home
11.2022 - 07.2023

Teen Parent Specialist II

Seton Home
07.2022 - 11.2022

Substitute Teacher

Harlandale Independent School District
02.2022 - 08.2022

Bachelor of Science - Kinesiology

Texas A&M University-San Antonio

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Carmen Robledo