Monica Garcia
Yakima
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
11.2021 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining a clean and organized shopping environment to enhance customer experience.
- Collaborated with team members to ensure efficient operation during peak hours.
- Engaged customers, providing product information and promoting ongoing sales initiatives.
Store Associate
Bi-Mart
09.2023 - 08.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store cleanliness and organization to uphold company standards.
- Operated cash register accurately for efficient transaction processing.
- Collaborated with team members to restock shelves and manage inventory levels.
Housekeeping Cleaner
Landmark Care Center
06.2022 - 10.2022
- Maintained cleanliness and sanitation standards in assigned areas.
- Operated cleaning equipment, ensuring efficient use and safety protocols.
- Assisted in inventory management of cleaning supplies and tools.
- Reported maintenance issues to ensure prompt resolution and facility upkeep.
Guest Associate
McDonald's
06.2021 - 10.2021
- Assisted customers by providing product information and answering inquiries.
- Handled cash transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Collaborated with team members to ensure timely restocking of merchandise.
Education
No Degree -
Eastern Washington University
Cheney, WA06-2026
High School Diploma -
Eisenhower High School
Yakima, WA06-2023
Skills
- Exceptional communication
- Stress tolerance
- Leadership
- Teamwork
- Adaptability
- Budget Planning
- Bilingual
- Microsoft Office Suite
- Problem Solving
- Calendar management
- Filing Systems
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Store Associate
Bi-Mart
09.2023 - 08.2024
Housekeeping Cleaner
Landmark Care Center
06.2022 - 10.2022
Guest Advocate
Target
11.2021 - Current
Guest Associate
McDonald's
06.2021 - 10.2021
No Degree -
Eastern Washington University
High School Diploma -
Eisenhower High School
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