Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monica Garcia

Sunland Park,NM

Summary

Dependable retail sales professional with proven expertise in cash handling and customer service. Skilled in processing transactions, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Recognized for training new employees and enhancing team collaboration. Adept at resolving customer issues and maintaining accurate financial records, ensuring a seamless shopping experience while fostering a positive work.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

DD's Discount Store
10.2019 - Current
  • Handled cash transactions efficiently while adhering to company cash handlings policies, ensuring accuracy in all financial exchanges.
  • cash drawer balancing.
  • Performed cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Greeted customers and provided outstanding customer service.

Manager

Taco Bell
03.2017 - 07.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Kitchen Line Cook

Taco Bell
04.2014 - 03.2017
  • Cleaned and sanitized work areas, utensils and equipment.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Bachelor of Science - Psychology

New Mexico State University
Las Cruces, NM

High School Diploma -

Santa Teresa High School
Santa Teresa, NM
05-2011

Skills

  • Customer service
  • Time management
  • Money handling
  • Teamwork and collaboration
  • Cash handling accuracy
  • Multi-tasking strength

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Associate

DD's Discount Store
10.2019 - Current

Manager

Taco Bell
03.2017 - 07.2019

Kitchen Line Cook

Taco Bell
04.2014 - 03.2017

Bachelor of Science - Psychology

New Mexico State University

High School Diploma -

Santa Teresa High School

Similar Profiles

CREATE PROFILE
Monica Garcia