Monica Garza
Grand Prairie,TX
Summary
Dedicated Patient Care Technician and Nationally Registered Certified Medical Assistant with 6+ years of pediatric healthcare experience in hospital and clinical settings. Currently serving as a Float Pool Patient Care Technician at Children's Health, providing care to infant, pediatric, and adolescent patients across multiple specialty units. Experienced in high-acuity environments, including PICU assignments and participation in pediatric emergency response and code situations. Skilled inpatient monitoring, phlebotomy, EKGs, infection prevention, specimen collection, and family-centered care. Recognized for adaptability, teamwork, compassionate patient care, and precepting new staff. BLS certified with plans to obtain NRP certification.
Overview
7
7
years of professional experience
Work History
Float Pool Patient Care Technician
Children's Health Medical Center
Dallas, TX
04.2023 - Current
- Provide direct patient care to neonatal, infant, pediatric, and adolescent patients throughout multiple hospital units.
- Float to specialty and high-acuity units, including PICU, supporting multidisciplinary teams in fast-paced clinical environments.
- Monitor patient conditions through vital signs, pulse oximetry, cardiac monitoring, glucose monitoring, intake/output tracking, and daily weights.
- Perform phlebotomy, specimen collection, EKGs, bathing, positioning, ambulation, and documentation.
- Assist with post-operative care, wound management, catheter care, respiratory support, and infection-control procedures.
- Participate in emergency response and code situations, including performing chest compressions as part of the resuscitation team in the PICU.
- Precept and mentor newly hired Patient Care Technicians on patient care standards, workflows, and hospital policies.
- Consistently recognized through patient, family, and peer kudos for exceptional patient care, professionalism, and teamwork.
Medical Assistant
Methodist Health System
Grand Prairie, Texas
10.2021 - 04.2023
- Triaged and roomed patients while obtaining medical histories and vital signs.
- Administered medications and injections under provider supervision.
- Performed EKGs, specimen collection, and basic laboratory testing.
- Processed referrals, prior authorizations, prescriptions, and patient communications.
- Assisted providers during examinations and clinical procedures.
Medical Assistant
MacArthur Pediatrics
Irving, Texas
05.2019 - 10.2021
- Provided pediatric patient care including assessments, injections, specimen collection, and medication administration.
- Collected and documented vital signs and patient histories.
- Coordinated referrals, prescriptions, and patient follow-up care.
- Supported providers in delivering efficient, family-centered pediatric care.
Education
Certification #171666 - Medical Assisting Program
Concorde Career College
Grand Prairie, TX02-2019
High School Diploma -
Coastal Academy
Taft, TX05-2016
Skills
- Pediatric Patient Care
- PICU Exposure & High-Acuity Care
- Emergency Response & Chest Compressions
- Vital Signs & Patient Monitoring
- Phlebotomy & Specimen Collection
- EKG Administration
- Intake & Output Monitoring
- Daily Weights & Documentation
- Sterile Technique & Infection Prevention
- Catheter Care & Maintenance
- Post-Operative Care
- Oxygen Therapy Support
- Electronic Medical Records (EMR)
- Family-Centered Care
- Precepting & Training New Employees
- BLS Certified
Timeline
Float Pool Patient Care Technician
Children's Health Medical Center
04.2023 - Current
Medical Assistant
Methodist Health System
10.2021 - 04.2023
Medical Assistant
MacArthur Pediatrics
05.2019 - 10.2021
Certification #171666 - Medical Assisting Program
Concorde Career College
High School Diploma -
Coastal Academy