Monica Geftos
Monroe
Summary
Compassionate and dedicated Patient Care Technician at Henry Ford Wyandotte Hospital, skilled in infection prevention and relationship management. Proven ability to support critical care needs while maintaining patient stability underneath a registered nurse. Recognized for fostering positive interactions and ensuring safety protocols, enhancing patient experiences in high-pressure environments.
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating meeting everyone's needs.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Henry Ford Wyandotte Hospital
Wyandotte, MI
01.2025 - Current
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Supported needs of cardiac and intensive care residents under long-term care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Server
Leo's Coney Island
Monroe, MI
06.2024 - 01.2025
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Sales Associate
Panera Bread
Monroe, MI
03.2022 - 08.2024
- Assisted in recruitment to build team of top performers.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Managed senior-level personnel working in marketing and sales capacities.
Sales Associate
Tropical Smoothie
Monroe, MI
2021 - 2022
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Jefferson High School
Newport, MIMedical Assistant Certification -
Ross Medical Education Center
Taylor, MIBachelor Of Science, Minor in Marketing
Monroe County Community College
Monroe, MI2027
Skills
- Infection prevention
- Sterilization techniques
- Basic life support
- CPR certification
- Safety protocols
- Team member support
- Relationship management
- Positive and professional
Certification
- RMA - Registered Medical Assistant
- CNA - Certified Nurse Assistant
- Basic Life Support
- CPR Certified
Timeline
Patient Care Technician
Henry Ford Wyandotte Hospital
01.2025 - Current
Server
Leo's Coney Island
06.2024 - 01.2025
Sales Associate
Panera Bread
03.2022 - 08.2024
Sales Associate
Tropical Smoothie
2021 - 2022
High School Diploma -
Jefferson High School
Medical Assistant Certification -
Ross Medical Education Center
Bachelor Of Science, Minor in Marketing
Monroe County Community College
Awards
- Champions Cheer Force NYAA & State Title
- Multiple Certification Of Excellence for Achieving a 3.0 GPA or higher
- 5 Time Honey Bee Nominee at Henry Ford Wyandotte Hospital