Monica Gilbert
Guyton ,GA
Summary
Dynamic professional with a strong work ethic and proven operations leadership skills at Crider Foods. Adept at enhancing effective problem-solving skills. Recognized for fostering teamwork, ensuring seamless business operations and a positive work environment. Committed to continual improvement and employee development.
Overview
11
11
years of professional experience
Work History
Champion Lead
Crider Foods
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
Owner/Operator
M&T Cleaning
02.2020 - 06.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
Tax Preparer
Jackson Hewitt
12.2013 - 04.2018
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Maintained compliance by adhering to current tax laws and regulations.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Handled complex cases involving small business owners, self-employed individuals, and those with investments or rental properties, showcasing versatility in expertise within the field of taxation.
- Reduced errors through meticulous review of financial documents and double-checking calculations.
Office Manager
Georgia Freightways
10.2014 - 05.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Education
Effingham County High School
Springfield, GA06.1996
Skills
- Documentation
- Recruiting and hiring
- Strong work ethic
- Decision-making
- Dependable and reliable
- Equipment operation
- Accurate record keeping
- Friendly, positive attitude
Timeline
Champion Lead
Crider Foods
05.2023 - Current
Owner/Operator
M&T Cleaning
02.2020 - 06.2022
Office Manager
Georgia Freightways
10.2014 - 05.2017
Tax Preparer
Jackson Hewitt
12.2013 - 04.2018
Effingham County High School
Similar Profiles
Ivette Torres-GuzmanIvette Torres-Guzman
VP of Supply Chain at Crider FoodsVP of Supply Chain at Crider Foods
Tiffany CopelandTiffany Copeland
General Production Worker at Crider FoodsGeneral Production Worker at Crider Foods
James AmersonJames Amerson
Production Line Leader at Crider FoodsProduction Line Leader at Crider Foods
Ahmir BostickAhmir Bostick
Robot Operator at Hyundai Motor Group Meta PlantRobot Operator at Hyundai Motor Group Meta Plant
Terrell McGowanTerrell McGowan
Heavy Equipment Assembler at Wallenius WilhelmsenHeavy Equipment Assembler at Wallenius Wilhelmsen