Monica Gonzalez
Hialeah,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
5
5
years of professional experience
Work History
Bartender
Dot Dot Dot
05.2023 - 10.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
COTE MIAMI
02.2021 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server/Bartender
Graziano's Restaurant
12.2020 - 02.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Runner/Cocktail Server
Nusr-et Steakhouse
02.2019 - 12.2020
- Maintained clean and organized bar area.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
Front Desk Agent
Provident Doral at the blue
06.2018 - 02.2019
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
Education
High school Diploma -
Colegio la Concepción
8th semester in Journalism -
Universidad Bicentenaria de Aragua (UBA)
Skills
- Quick learner
- Client-focused
- Dynamic
- Adaptable
- Responsible
- Positive attitude
- Anticipating Guest Needs
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Bartender
Dot Dot Dot
05.2023 - 10.2023
Bartender
COTE MIAMI
02.2021 - 04.2023
Server/Bartender
Graziano's Restaurant
12.2020 - 02.2021
Runner/Cocktail Server
Nusr-et Steakhouse
02.2019 - 12.2020
Front Desk Agent
Provident Doral at the blue
06.2018 - 02.2019
High school Diploma -
Colegio la Concepción
8th semester in Journalism -
Universidad Bicentenaria de Aragua (UBA)
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