MONICA Gonzalez

Registered Nurse July 2019-2022

RN Case Manager 2023

• Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
• Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
• Worked with suppliers and vendors on provision of medical equipment, items and services.
• Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Liaised with medical and nursing personnel to evaluate and improve teaching and nursing practices.
• Educated social workers and child welfare personnel on complex health issues, providing valuable insight into pediatric patients' conditions.
• Educated family members and caregivers on patient care instructions.
• Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Provided educational services to parents and guardians on topics such as child growth and development and special needs.
• Advocated for and strived to protect health, safety and rights of patient.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.