Monica Jassmine Gonzalez
Greensboro
Summary
Bilingual graduate with a passion in assisting families. I'm a hardworking and passionate learner with reliable attendance and high quality work. I'm anxious to thrive in any setting and ready to learn new techniques to succeed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Social Worker IA&T
Alamance County Department of Social Services
Burlington
04.2024 - Current
- Advocated for clients by assessing needs and coordinating resources, resulting in improved access to essential services.
- Developed and implemented individualized service plans, enhancing client engagement and promoting long-term stability.
- Collaborated with multidisciplinary teams to address complex cases, fostering comprehensive support and effective intervention strategies.
- Monitored client progress and outcomes, adjusting plans as necessary to ensure ongoing support and resource alignment.
- Maintained lists of resources helpful to clients.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Educated patients and caregivers on community resources and post-acute level of care criteria, benefits and coverage.
- Assessed safety risks for children living at home or in foster care settings.
- Educated clients about the impact of trauma on mental health and well-being.
- Provided crisis intervention and emotional support to clients, facilitating coping strategies and promoting mental well-being.
Unification Specialist
The Providencia Group
Greensboro
04.2024 - 04.2025
- Initiate, coordinate, and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care, while efficiently working to safely release the minor from client care and reunify the child with its family
- Participate in case staffing with the program and field as needed to discuss reunification progress
- Facilitate the timely release or discharge of minors to identified family members or authorized caregiver/custodians and document the provision of services in each minor's case file
- Refer minor for additional services or programs, as needed, within the current program and after release, including documenting/reporting serious incidents through required communication channels
- Ability to handle crisis intervention, conflict, confrontation, or other complex people situations with compassion and decisiveness
- Experience working with traumatized/exploited minors and minors with behavioral problems
Certified Medical Assistant
Baylor Scott & White- OBGYN
Frisco
09.2021 - 12.2023
- Phlebotomy and administer injections/medications.
- Interview patients to obtain medical information and measure vital signs.
- Assist in surgical procedures/setup/cleanup.
- Collect laboratory specimens and perform laboratory testing.
- Collect and prepare specimens and samples for outside laboratory analysis.
- Educated patients on care, nutrition, medical conditions and disease management.
- Cleaned, restocked, and organized exam rooms.
- Clean and sterilize instruments.
- Triage patient messages and calls for the doctor.
- Hook patients up to NST and overlook results to notify the doctor of information.
Education
Bachelor of Science - Child Development
Appalachian State University
Associate of Applied Science - Early Childhood Education
Guilford Technical Community College
Skills
- Microsoft Software proficient
- Client advocacy
- Crisis intervention
- Case management
- Conflict resolution
- Team communication
- Intervention planning
- Child development
- Native Spanish speaker
Certification
- Certified Medical Assistant
- The National Society of Collegiate Scholars
- The National Society of Leadership and Success
Timeline
Social Worker IA&T
Alamance County Department of Social Services
04.2024 - Current
Unification Specialist
The Providencia Group
04.2024 - 04.2025
Certified Medical Assistant
Baylor Scott & White- OBGYN
09.2021 - 12.2023
Bachelor of Science - Child Development
Appalachian State University
Associate of Applied Science - Early Childhood Education
Guilford Technical Community College