Open To Work
Monica Gonzalez
Panorama City,CA
Work Preference
Summary
Dedicated security professional with a strong focus on workplace safety, incident reporting, and effective communication. Proven ability to maintain secure environments through proactive monitoring and leadership.
Overview
21
21
years of professional experience
Work History
Security Guard
City Guard
Canoga Park California
08.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to deter unauthorized access and maintain order.
- Responded promptly to incidents, providing assistance and reporting findings.
- Implemented emergency procedures effectively during critical situations.
- Increased staff compliance with security protocols through effective communication and enforcement.
- Maintained detailed logs of daily activities and security incidents for review.
- Provided exceptional customer service to visitors while enforcing policies.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Supervisor
360 Security Firm
Panorama City California
03.2015 - 02.2017
- Supervised security personnel to ensure adherence to protocols and safety regulations.
- Conducted regular inspections of premises to identify and mitigate potential security risks.
- Collaborated with local law enforcement on emergency response plans, strengthening community relations and security measures.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Screened vendors and contractors before granting access to restricted areas within mall.
Security Guard
Professional Security Consulting
Sherman Oaks Westfield Mall
02.2005 - 10.2008
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Conducted regular patrols to deter unauthorized access and maintain order.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
High School Diploma -
Garfield
Montebello, CA06-1985
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Incident reporting
- First aid certified
- English fluency
- Complex Problem-solving
- Mobile patrols
- Guard post rotation
- De-escalation techniques
- CPR certified
- Team leadership
- Visitor screening
Accomplishments
my accomplishments started in 1981 I am an immigrant that came from Mexico I became a United States citizen in 2013 ,went to school to learn English. met my husband 1993 have four children been married for 26 years
I started working in the office as a secretary ,where I was able to practice my English fluently I was a volunteer in Elementary School Middle School where I became the president of the PTA , I volunteered as a translator for a psychologist through the school Vista Middle School a volunteer for the Navy Cadets,I was also a volunteered to feed the Homeless through our church
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Guard
City Guard
08.2024 - Current
Security Supervisor
360 Security Firm
03.2015 - 02.2017
Security Guard
Professional Security Consulting
02.2005 - 10.2008
High School Diploma -
Garfield
upon interview provide certificate
at the time of my interview I will provide certificates