Monica Griswold
Oshkosh,WI
Summary
Highly-motivated employee with a strong desire to take on new challenges and grow from them. Strong work ethic and adaptability by working where I'm needed when I'm needed. Adept at working effectively unsupervised and quickly learning new skills to provide the best customer service possible.
Overview
4
4
years of professional experience
Work History
Sales Associate
The North Face
08.2023 - Current
- Help customers find specific products by answering questions, and providing product knowledge.
- Engage with customers in friendly, professional dialogue to determine needs.
- Work with fellow sales associate members to achieve sales targets.
Customer Service Associate
Fleet Farm
02.2020 - 08.2023
- Answered customer phone calls promptly and courteously.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Delivered fast, friendly and knowledgeable service for any customer questions and service complaints.
Education
No Degree - Business
University of Wisconsin - Oshkosh
Oshkosh, WIHigh School Diploma -
West High School
Oshkosh, WI06.2020
Skills
- Multitasking skills
- Time Management
- Problem-solving skills
- Adaptable and Flexible
- Teamwork and Collaboration
- Sales and Promotions
Timeline
Sales Associate
The North Face
08.2023 - Current
Customer Service Associate
Fleet Farm
02.2020 - 08.2023
No Degree - Business
University of Wisconsin - Oshkosh
High School Diploma -
West High School