Monica H Amador
Menifee,CA
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HS/PRS Case Manager
Global Refuge
07.2021 - Current
- Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures
- Utilize social work best practices for thorough assessments of the child’s progress and services provided
- Conduct in person visits to assess safety and appropriateness of the child’s placement with their caregiver
- Provide community based referrals to ensure the child is enrolled in school, has information on their legal case, and have referrals based on needs
Wraparound Coach
Families Forward Mental Health Systems
01.2021 - 07.2021
- Provide individual, family, and/or group rehabilitation services to youth in their home, community, school, or office
- Facilitate discussion in treatment meetings and other venues and offering guidance when necessary
- Coach youth to develop skills such as socialization, coping skills, time management, anger management, and other areas of need
- Assist families in obtaining assistance resources and addressing the educational needs of the child
- Complete Medi-Cal and billing documentation accurately, completely and in a timely manner as directed by County and program standards/procedures
Child & Family Team Facilitator/ Case Worker
Fred Finch Family Services
09.2018 - 06.2020
- Worked on Child Welfare Services Cases doing Child & Family Team meetings
- Meeting scheduling (location, venue, & time) with assigned families, develop an individualized plan to meet the goals of the youth & family, to improve family engagement and transition to a permanent home
- Case management
- Work with diverse groups including youth, family, substitute care providers, mental health providers, social workers, and community-based organizations
- Provide resources and services based on their needs
Residential Child Care Worker
New Alternatives
01.2018 - 09.2018
- Work with SED children and adolescents in a residential treatment facility/ group home
- Assist children/teens with daily living skills, self-esteem building and crisis intervention skills
- Administer medications, track and report behaviors, oversee and assist with maintaining agency/licensing living standards, and assist with physical interventions when difficult behaviors require
- Be knowledgeable of resident’s clinical treatment plans and collaborate with clinical staff to provide services consistent with plans
Education
MBA - Business Administration And Management
Western Governors University
Salt Lake City, UT11-2025
Bachelor of Arts - Human Development, Spanish
California State University San Marcos
05.2017
Skills
- Bilingual-English/Spanish
- Proficient office computer skills
- Data entry
- Excellent organization skills
- Detail oriented
- Able to take on tasks with minimal supervision
- Case management
- Time management
- Case documentation
- Problem-solving
- Organization and multitasking
- Documentation and reporting
Certification
- CPR & First Aid
- Trauma Informed Care & client’s perspective
- Cultural humility
- Child welfare services
- Pathways to wellbeing
Languages
Spanish
Native or Bilingual
Timeline
HS/PRS Case Manager
Global Refuge
07.2021 - Current
Wraparound Coach
Families Forward Mental Health Systems
01.2021 - 07.2021
Child & Family Team Facilitator/ Case Worker
Fred Finch Family Services
09.2018 - 06.2020
Residential Child Care Worker
New Alternatives
01.2018 - 09.2018
- CPR & First Aid
- Trauma Informed Care & client’s perspective
- Cultural humility
- Child welfare services
- Pathways to wellbeing
MBA - Business Administration And Management
Western Governors University
Bachelor of Arts - Human Development, Spanish
California State University San Marcos
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