Summary
Overview
Work History
Education
Skills
Timeline
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Monica Harris

Excelsior Springs,MO

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

9
9
years of professional experience

Work History

Caregiver

Twin Oaks Family Care
01.2021 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

BDC Agent

Gary Crossley Ford - My Kc Ford / Heartland CDJR
03.2022 - 03.2025
  • Worked with sales department to develop sales strategies and techniques.
  • Researched and stayed current in consumer and industry trends.
  • Developed rapport with customers through attentive listening and personalized service recommendations.
  • Tracked customer interactions using CRM software, ensuring timely follow-ups and accurate recordkeeping.
  • Implemented new strategies for reaching out to potential leads, resulting in increased appointment bookings.
  • Maintained a high level of professionalism while interacting with clients, fostering strong relationships.
  • Cold Calling
  • Contributed to the achievement of monthly sales targets through diligent outreach efforts and effective lead nurturing.

Warehouse Worker

Auto Truck Group
05.2017 - 08.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 45 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Equipment Operator

Martinrea
07.2016 - 04.2017
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Maintained and cleaned equipment after each job and inspected.
  • Operated machining equipment safely with team of operators.
  • Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
  • Collaborated with team members to meet production deadlines and maintain a consistent workflow.
  • Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
  • Met daily quotas consistently by always working hard and efficiently with little downtime.
  • Completed skilled work using electrical, hydraulic and air-activated hand tools.

Education

Excelsior Springs High School
Excelsior Springs, MO

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Multitasking and organization
  • Picking and packing
  • Packaging and labeling
  • Heavy lifting
  • Warehouse safety
  • Clear communication
  • Attention to detail
  • Warehouse operations
  • Shipping and receiving
  • Order fulfillment
  • Listening skills
  • Excellent people skills
  • Goal oriented
  • Money handling
  • Outgoing personality
  • Excel proficiency
  • CRM software proficiency

Timeline

BDC Agent

Gary Crossley Ford - My Kc Ford / Heartland CDJR
03.2022 - 03.2025

Caregiver

Twin Oaks Family Care
01.2021 - Current

Warehouse Worker

Auto Truck Group
05.2017 - 08.2019

Equipment Operator

Martinrea
07.2016 - 04.2017

Excelsior Springs High School

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Monica Harris