Monica Helpingstine
Melbourne
Summary
Results-driven professional with experience in the food service and office management sectors. Skilled in training staff, resolving issues, and ensuring operational efficiency.
Overview
12
12
years of professional experience
Work History
Server/Bartender
Grills Riverside Seafood Deck & Tiki Bar
Melbourne
02.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Handled cash transactions and processed payments with attention to detail.
- Managed guest complaints professionally to enhance overall dining experience.
- Trained new servers on restaurant procedures and best practices for service.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Assistant Office Manager
Space Coast Harley Davidson
Palm Bay
02.2021 - 02.2022
- Facilitated communication between departments for seamless project execution.
- Maintained filing systems and ensured accurate document management.
- Processed invoices using accounting software to ensure timely payment.
- Verified payment requests for accuracy and compliance with company policies.
- Maintained vendor relationships by addressing inquiries and resolving issues.
- Reconciled accounts payable transactions to identify discrepancies and errors.
- Assisted in month-end closing by preparing necessary financial reports.
Server
Long Doggers
Viera
10.2013 - 02.2021
- Delivered exceptional customer service in fast-paced dining environment.
Education
Associate of Arts - General Studies
Brevard Community College
Melbourne, FL05-2010
Skills
- Customer service
- Cash handling
- Complaint resolution
- Staff training
- Payment processing
- Team collaboration
- Attention to detail
- Problem solving
- Effective communication
- Time management
Timeline
Server/Bartender
Grills Riverside Seafood Deck & Tiki Bar
02.2022 - Current
Assistant Office Manager
Space Coast Harley Davidson
02.2021 - 02.2022
Server
Long Doggers
10.2013 - 02.2021
Associate of Arts - General Studies
Brevard Community College