Monica Hillin
Clifton,TX
Summary
Dynamic and results-driven professional with extensive experience in customer service and security at White Bluff Resort. Proven expertise in cash management and conflict resolution, enhancing customer satisfaction and safety compliance. Adept at training staff and managing inventory, consistently ensuring operational efficiency and a welcoming environment for guests.
Overview
49
49
years of professional experience
Work History
Cashier Assistant Manager
Dollar General
Killeen/Clifton, TX, Texas
02.2023 - 03.2026
- Supervised daily operations, training new cashiers on procedures to ensure compliance and service quality.
- Managed cash register activities and ensured accurate transaction processing.
- Processed payments from customers using various payment methods such as credit cards or cash.
- Assisted customers with inquiries and resolved issues, improving overall shopping experience and satisfaction.
- Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
- Coordinated inventory management and restocked merchandise, maintaining optimal product availability on sales floor.
- Collaborated with management to enforce safety standards and store policies effectively.
- Performed duties of a cashier during peak periods.
Security Guard
White Bluff Resort
Whitney, Texas
07.2015 - 01.2022
- Answered phones, greeted property owners and guests, ensured safety and security of property and amenities.
- Monitored premises to ensure safety and security of guests and property.
- Conducted regular patrols to identify and report potential hazards or suspicious activity.
- Assisted guests with inquiries, providing excellent customer service and support.
Cashier
Alco
Clifton, Texas
10.2014 - 01.2015
- Greeted customers, processed transactions, stocked, and organized shelves to enhance store presentation and customer experience.
- Processed customer transactions efficiently at the retail checkout.
- Assisted customers with product inquiries and recommendations.
- Maintained organized cash register area for optimal functionality.
Cashier
Cefco
Valley Mills, Texas
01.2011 - 01.2013
- Greeted customers and efficiently processed transactions, ensuring a positive shopping experience.
- Handled cash transactions accurately and efficiently during peak hours.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of the checkout area and surrounding displays.
Receptionist
Apple Valley Insulation
Hesperia, California
05.2005 - 01.2010
- Answered phones and delivered messages to the appropriate person.
- Greeted clients and visitors with professionalism and warmth.
- Managed incoming calls and directed them to appropriate departments.
- Scheduled appointments and coordinated meeting logistics efficiently.
Cashier and Assistant Manager
Cigmart
Victorville, California
06.1999 - 01.2004
- Greeted customers and processed transactions as a cashier.
- Operated cash register and processed transactions efficiently.
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and organization of the checkout area.
General
Valley Mills
Valley Mills, Texas
01.1977 - 01.1985
- Completed coursework in multiple subjects.
- Reconciled general ledger accounts and prepared journal entries as needed.
- Assisted guests with general inquiries regarding mountain conditions and amenities.
- Answered general questions regarding services offered by the Field Office.
Education
General - studies
Valley Mills
Valley Mills, Texas01-1985
Skills
- Site security checks
- Patrol execution
- Loss prevention
- Incident response
- Asset protection
- Safety briefings
- Customer greeting
- Client relations
- Dispute mediation
- Teamwork
- Detail orientation
- Prioritization
Work Preference
Work Type
Part TimeLocation Preference
RemoteSalary Range
$16/hr - $1000/hrTimeline
Cashier Assistant Manager
Dollar General
02.2023 - 03.2026
Security Guard
White Bluff Resort
07.2015 - 01.2022
Cashier
Alco
10.2014 - 01.2015
Cashier
Cefco
01.2011 - 01.2013
Receptionist
Apple Valley Insulation
05.2005 - 01.2010
Cashier and Assistant Manager
Cigmart
06.1999 - 01.2004
General
Valley Mills
01.1977 - 01.1985
General - studies
Valley Mills