Monica Hodges
Streetsboro,OH
Summary
Professional CDL Class B driver recognized for strong attention to detail and emergency response readiness. Proven track record in safely transporting passengers and effectively managing time to ensure on-time arrivals. Focused on enhancing customer experiences through exceptional service.
Overview
2
2
years of professional experience
Work History
CDL Class B Driver
Portage Area Regional Transit Authority
Kent, OH
02.2024 - 09.2025
- Operated CDL Class B vehicles to transport passengers safely and efficiently.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Assisted passengers with boarding and disembarking, providing excellent customer service.
- Adhered to all traffic regulations, ensuring on-time arrivals at designated stops.
- Trained new drivers on safety protocols and operational procedures for smooth onboarding.
- Collaborated with dispatch team to optimize route efficiency and address service issues.
- Demonstrated professionalism in handling difficult situations, resolving conflicts with customers amicably.
- Adhered to all industry regulations, maintaining a clean driving record and up-to-date licenses.
- Collaborated with dispatchers for accurate scheduling, addressing any changes or issues promptly.
Education
Bachelor of Science - Aeronautical Studies
Kent State University
Kent, OH05-2027
Skills
- Defensive driving techniques
- Logbook maintenance
- Emergency response readiness
- Professionalism and punctuality
- Passenger transportation
- Customer service
- Time management
- Attention to detail
- GPS and route planning
- Decision-making
- Air brake certification
Timeline
CDL Class B Driver
Portage Area Regional Transit Authority
02.2024 - 09.2025
Bachelor of Science - Aeronautical Studies
Kent State University