Monica Howard
Ninnekah,OK
Overview
13
13
years of professional experience
Work History
Sales Representative
Mikey's Liquor
08.2023 - 02.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Associate
Wayne's Western Wear
12.2019 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Relief Contract Pumper
D.H. Services
01.2011 - 01.2018
- Kept detailed logs of operational activities, supporting accurate reporting to regulatory agencies when required.
- Adapted quickly to changing conditions in the oil and gas industry, remaining flexible and adaptive to new technologies and techniques for optimal performance.
- Collaborated closely with field supervisors, relaying important information regarding well conditions and offering recommendations for improvements.
- Reduced equipment downtime by promptly identifying mechanical issues and coordinating necessary repairs.
Education
No Degree - Basic
Lubbock High School
Lubbock, TXSkills
I work well with others, pay attention to details, communicate well with others, I am honest
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative
Mikey's Liquor
08.2023 - 02.2024
Sales Associate
Wayne's Western Wear
12.2019 - 05.2022
Relief Contract Pumper
D.H. Services
01.2011 - 01.2018
No Degree - Basic
Lubbock High School