Monica Hritz
Fort Lauderdale
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Server
Halls Chophouse
Nashville
05.2022 - 03.2026
- gained knowledge in fine dining and etiquette
- can comfortably perform wine service to guests
- understanding the importance of coursing meals and never making guests feel rushed
- works well with others and helping when possible
- quick learner
- takes time to personalize experiences with guests to build clientele
- takes my job seriously to maximize experience as well as profit
- Collaborated with kitchen staff to guarantee order accuracy and presentation.
Server
Eddie vs
King of Prussia
09.2018 - 03.2021
- Provided exceptional customer service in a high-end dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Upsold menu items to enhance guest experience and satisfaction.
- Managed multiple tables while ensuring prompt service and attention to detail.
Education
Associates of General Studies - General Studies
Montgomery County Community College
Blue Bell, PA 08.2014 - 05.2016
Skills
- Fine dining etiquette
- Wine service
- Menu upselling
- Order accuracy
- Hardworking
- Team player
Timeline
Server
Halls Chophouse
05.2022 - 03.2026
Server
Eddie vs
09.2018 - 03.2021
Associates of General Studies - General Studies
Montgomery County Community College
08.2014 - 05.2016