Monica Hulett
Highlands Ranch,CO
Summary
Hard-working dependable professional with 25 + years of extensive experience with industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
30
30
years of professional experience
Work History
Regional Operations Center (ROC) 1 Specialist
Spectrum/ Charter
06.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Built and managed relationships with key clients and partners to drive growth.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
JOURNEY COACH 2
RED ROCKS CREDIT UNION
06.2019 - 08.2020
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
NATIONAL ACCOUNT MANAGER- CAE
Comcast
01.2000 - 01.2019
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
SALES AND CUSTOMER SERVICE
Direct TV
03.1996 - 11.1999
- Supported department leaders in completing operational functions such as price changes, new merchandising, and fulfillment.
DISPENSING OPTICIAN /MANAGER
Highlands Spectrum Opticians Physicians Eye care Networking
01.1994 - 03.1996
- Fabrication and Dispensing of Prescriptive Spectacles
- Managed the Store, Bank Deposits, Scheduled Doctors Appointments.
Education
ASSOCIATE OF SCIENCE - OPTICAL FABRICATION AND DISPENSING -
T H PICKENS TECHNICAL
Aurora, CO06.1992
HIGH SCHOOL DIPLOMA - GENERAL STUDIES -
DOUGLAS COUNTY HIGH SCHOOL
Castle Rock, CO06.1988
Skills
- Customer service
- Technical problem solving / Troubleshooting
- Strong analytical and communication
- Update financial records
- Customer relationship development
- Window, Excel, PowerPoint
- Data Entry
- Excel Windows
Timeline
Regional Operations Center (ROC) 1 Specialist
Spectrum/ Charter
06.2022 - Current
JOURNEY COACH 2
RED ROCKS CREDIT UNION
06.2019 - 08.2020
NATIONAL ACCOUNT MANAGER- CAE
Comcast
01.2000 - 01.2019
SALES AND CUSTOMER SERVICE
Direct TV
03.1996 - 11.1999
DISPENSING OPTICIAN /MANAGER
Highlands Spectrum Opticians Physicians Eye care Networking
01.1994 - 03.1996
ASSOCIATE OF SCIENCE - OPTICAL FABRICATION AND DISPENSING -
T H PICKENS TECHNICAL
HIGH SCHOOL DIPLOMA - GENERAL STUDIES -
DOUGLAS COUNTY HIGH SCHOOL