Summary
Overview
Work History
Education
Skills
Timeline
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Monica Johnson

Newark,NJ

Summary

Dedicated and empathetic Phlebotomist Technician with a proven track record at Medlabs, enhancing patient cooperation through compassionate communication and advanced venipuncture skills. Mastered HIPAA regulations and excelled in patient confidentiality, contributing to a significant improvement in patient experience. Renowned for multitasking abilities and a steadfast commitment to professional development.

Overview

8
8
years of professional experience

Work History

Phlebotomist Technician

Medlabs
10.2016 - 04.2022
  • Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
  • Upheld HIPAA compliance through careful management of confidential patient records and lab results.

Medical Assistant

Immedicenter
06.2014 - 10.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Medical Assistant/Phlebotomy - Phlebotomy

Drake College of Business
Elizabeth, NJ
12.1999

Skills

  • Venipuncture
  • Proper tourniquet use
  • Order of draw
  • HIPAA
  • Capillary puncture
  • Needle disposal
  • Patient confidentiality
  • Specimen labeling
  • Geriatric phlebotomy
  • Recording data
  • Sample and specimen collection
  • Pediatric phlebotomy
  • Quality control guidelines
  • Specimen labeling procedures
  • Adaptable approach
  • Patient identification
  • Patient comfort
  • Donor screening
  • Sanitation and sterilization
  • Blood collection
  • Specimen handling
  • Patient support
  • Patient preparation
  • Medical office administration
  • On-site testing
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • HIPAA Regulations
  • Electronic Health Records
  • Team building

Timeline

Phlebotomist Technician

Medlabs
10.2016 - 04.2022

Medical Assistant

Immedicenter
06.2014 - 10.2016

Medical Assistant/Phlebotomy - Phlebotomy

Drake College of Business
Monica Johnson