Monica Kurgan
Algonquin,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Ground Operations Supervisor
Atlas Air Inc
Chicago, IL
09.2020 - Current
- Loading and unloading aircraft cargo, ensuring safety was prioritized for the ground employees as well as the aircraft.
- Generated the load plan per the customer's preference and monitored the cargo loaded to ensure accuracy of the load plan.
- Computed and completed aircraft weight and balance documentation using electronic methods.
- Proficient in following instructions given by the company for oversized cargo.
- Communicated with the proper personal for fuel, catering, cleaning, transportation and dispatch.
Buyer
Bohler-Uddeholm
Elgin, IL
07.2017 - 09.2020
- Create purchase orders on a daily basis, while working directly with sales
- Creating monthly stock reports for multiple sister companies
- Maintaining purchase orders for monthly and annual incoming inventory
- Detail oriented on specific orders with specifications and tolerances
Customer Service Representative
Cargill Corn Milling
Eddyville, IA
11.2015 - 10.2016
- Completed accurate data entry for over 100 different customers per day
- Demonstrated superb verbal and written communication methods
- Prioritized hundreds of internal and external request per week
- Became proficient and exceeded expectation with on the job training within one month of starting
Mechanical Technician
Northrop Grumman
Rolling Meadows, IL
03.2014 - 08.2015
- Utilized SAP on a daily basis
- Hosted customer visits and built positive relationships
- Communicated with engineers and program managers to help process the units in a timely matter
- Inspected material based on the government drawing
- Back up to receiving inspection and shipping department
Shipping/ Receiving Clerk
Perfect Pipe and Supply
Elgin, IL
02.2013 - 02.2014
- File daily receiving and shipping paper work
- Responsible for scheduling trucks
- Entered data of received items in system
- Created bill of landings for material
- Build relationships with truck companies and find the best rates
Shipping Administrator
Colony Display
Elgin, IL
02.2010 - 02.2013
- Tasks consisted of creating paper work for the shipments for the day
- Utilize Microsoft office to monitor shipments and keep everything in line
- Receiving orders and entering them accurately into the system
Education
Associate of Arts -
Elgin Community College
12.2019
Skills
- Team Leadership
- Complex Problem Solving
- Customer Service
- Quality Assurance
- Time Management
- Microsoft Office/Excel
- Goal Setting
- Multitasking and Prioritization
- Attention to Detail
- Documentation and Recordkeeping
Timeline
Ground Operations Supervisor
Atlas Air Inc
09.2020 - Current
Buyer
Bohler-Uddeholm
07.2017 - 09.2020
Customer Service Representative
Cargill Corn Milling
11.2015 - 10.2016
Mechanical Technician
Northrop Grumman
03.2014 - 08.2015
Shipping/ Receiving Clerk
Perfect Pipe and Supply
02.2013 - 02.2014
Shipping Administrator
Colony Display
02.2010 - 02.2013
Associate of Arts -
Elgin Community College