Monica Lawrence
Columbus,Ohio
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
7
7
years of professional experience
Work History
Mail Sorter
UPS Mail Innovations
09.2010 - 12.2011
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
Cashier
Wendy's
03.2009 - 09.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Courier
FedEx Express
12.2004 - 01.2006
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
High School Diploma -
Centennial High School
Columbus, OH06.1991
High School Diploma -
Northeast Career Center
Columbus OH06.1991
Skills
- Handling and sorting mail
- Reliability and punctuality
- Accuracy and Precision
- Reading Comprehension
Timeline
Mail Sorter
UPS Mail Innovations
09.2010 - 12.2011
Cashier
Wendy's
03.2009 - 09.2009
Courier
FedEx Express
12.2004 - 01.2006
High School Diploma -
Centennial High School
High School Diploma -
Northeast Career Center