Monica Leistikow
Altoona,KS
Summary
Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
18
18
years of professional experience
Work History
Medical Coder
Wilson Medical Center - Reese Campus
08.2024 - Current
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Receptionist
Cherryvale Family Medicine
09.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Checked patient insurance, demographic, and health history to keep information current.
Shift Manager
G W Foods
10.2015 - 05.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on task to meet business and customer needs.
Key Holder
Dollar General Store
05.2014 - 01.2015
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Cook
Simple Simmons Pizza
12.2012 - 01.2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
CNC Machine Operator
Cobalt Boats
11.2006 - 12.2012
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
Education
High School Diploma -
Cherryvale High School
Cherryvale, KSCertificate - Buisness Administrative Technology
Labette Community College
Parsons, KS12-2021
Certificate - Healthcare Coding
Neosho County Community College
Chanute, KS05-2024
Certificate - Certified Medical Billing Specialist
Neosho County Community College
Chanute, KSSkills
- Medical terminology
- HCPCS coding
- HIPAA compliance
- Revenue cycle management
- ICD-10 coding
- Certified professional coder (CPC-A)
- EMR systems
Timeline
Medical Coder
Wilson Medical Center - Reese Campus
08.2024 - Current
Receptionist
Cherryvale Family Medicine
09.2021 - Current
Shift Manager
G W Foods
10.2015 - 05.2019
Key Holder
Dollar General Store
05.2014 - 01.2015
Cook
Simple Simmons Pizza
12.2012 - 01.2014
CNC Machine Operator
Cobalt Boats
11.2006 - 12.2012
High School Diploma -
Cherryvale High School
Certificate - Buisness Administrative Technology
Labette Community College
Certificate - Healthcare Coding
Neosho County Community College
Certificate - Certified Medical Billing Specialist
Neosho County Community College
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