Monica Lewin
Springfield,MO
Summary
Experienced professional in higher education, including work in admissions, financial aid, and as a Registrar. Educational background in applied communication, and conflict management. Served on Academic Affairs, Staff Senate, Institutional Effectiveness, and Institutional Operating Council.
Overview
10
10
years of professional experience
Work History
Coordinator - Office of the Registrar
Missouri State University
01.2024 - Current
- National Student Clearinghouse Reports.
- Effectively managed duties related to student record management including; grading changes/grading processes, end-of-term processing, mixed credit, personalized minors, academic history changes, and campus bans.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering an collaborative work environment.
Financial Aid Counselor
Missouri State University
03.2023 - 01.2024
- Improved financial aid application processes by streamlining documentation and communication with students.
- Reduced processing time for financial aid applications through efficient organization and prioritization of tasks.
- Increased student satisfaction with financial aid services by addressing concerns promptly and providing clear guidance on procedures.
- Assisted students in identifying appropriate funding sources, ensuring access to necessary resources for continued education.
Registrar
Cox College
05.2014 - 03.2023
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Collaborated with academic departments to ensure course availability, while meeting both student needs and institutional goals.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.
- Performed monthly enrollment reports to the National Student Clearinghouse.
- Prepared balanced course schedules, student rosters and class lists.
- Acted as project manager for the Registration and Admission departments when implementing new SiS.
- Converted student records from hard copies to digital - saving the college $80,000 by sourcing the project in-house.
Education
Master of Science - Applied Communication
Missouri State University
Springfield, MO12.2024
Skills
- Conflict resolution skills
- Negotiation Management
- Conflict Mediation
- Document Preparation
- MS Office
- Dependable and Responsible
- Recordkeeping
- Decision-Making
Timeline
Coordinator - Office of the Registrar
Missouri State University
01.2024 - Current
Financial Aid Counselor
Missouri State University
03.2023 - 01.2024
Registrar
Cox College
05.2014 - 03.2023
Master of Science - Applied Communication
Missouri State University