Overview
Work History
Timeline
Generic

Monica Little

Douglasville ,GA

Overview

22
22
years of professional experience

Work History

Customer Support

Douglas County Community Services Board
11.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Payroll & Data Entry Specialist

ADP Inc. / R&L Global
08.2021 - 09.2023
  • Entered and processed high-volume data, including timesheets and billing information.
  • Maintained accuracy with sensitive employee and client records.
  • Managed spreadsheets, corrections, and calculations for payroll and billing.
  • Ensured confidentiality while handling private information in internal systems

Security Supervisor

USA Security Inc.
11.2016 - 01.2021
  • Supervised security staff and coordinated shift schedules for operational efficiency.
  • Maintained safety procedures and responded to incidents to reduce liability.
  • Fostered client trust through reliable communication and event reporting.
  • Provided leadership and conflict de-escalation during high-pressure situations.
  • Developed and implemented training programs for new security staff, enhancing team performance.
  • Supervised security personnel to ensure compliance with safety protocols and operational standards.

Logistics Supervisor & Administrative Support

Select Staffing / Northbound LLC
12.2010 - 01.2016
  • Supervised 55+ employees in logistics, warehouse operations, and orientation processes.
  • Managed payroll tracking, inventory systems, and scheduling support.
  • Conducted staff training and professional development sessions.
  • Oversaw materials handling, scanner use, and load accuracy
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Legal Administrative Assistant

Keith & Company Inc.
01.2003 - 12.2013
  • Managed confidential client files, legal documents, and administrative tasks.
  • Processed data for litigation, appeals, and motions with speed and accuracy.
  • Coordinated high call volumes and routed clients to appropriate departments.
  • Assisted with bookkeeping, calendaring, and supply management.

Timeline

Customer Support

Douglas County Community Services Board
11.2023 - Current

Payroll & Data Entry Specialist

ADP Inc. / R&L Global
08.2021 - 09.2023

Security Supervisor

USA Security Inc.
11.2016 - 01.2021

Logistics Supervisor & Administrative Support

Select Staffing / Northbound LLC
12.2010 - 01.2016

Legal Administrative Assistant

Keith & Company Inc.
01.2003 - 12.2013

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Monica Little