Hiba Tayar
WOODBRIDGE,VA
Summary
Self-motivated, initiative with a high level of energy and effective at multi-tasking. Patient, tolerant, and flexible to different situations. Highly trustworthy, discreet and ethical. Efficient and organized professional with experience in accounting systems.
Experienced with digital customer support and customer relationship management. Utilizes communication skills to address customer needs and resolve issues efficiently. Knowledge of digital tools and platforms to enhance customer interactions and satisfaction.
Overview
19
19
years of professional experience
Work History
Customer support
Profiles software
10.2014 - 11.2019
- . Performed intensive and detailed training on PIMS accounting software like accounting wise as well as the software techniques.
- . Handled a hot line customer service and support insuring clients’ satisfaction.
- . Handled visits to clients on sites for software installation and training with technical help and accounting work process advising.
Inventory control
Blends, Black Pepper supermarket
07.2011 - 09.2014
- . Managed vendor accounts, generating weekly on demand check
- . Monitored proper controls and systems to effectively manage inventory levels.
Bookkeeping
Washington Lamb Inc.
05.2006 - 05.2011
- . recorded daily financial transactions; data entry, invoicing and paying bills.
- . Receiving and assisting customers’ orders.
Administrative Assistant
Paragon Consulting Group Sarl
01.2002 - 01.2005
- . Performed general office duties and administrative tasks including basic bookkeeping.
- . Handeled communications.
Secretary
Informa Inc.
01.2001 - 01.2002
- . Managed the communications and scheduled meetings and travels.
- . Organizing files.
Education
Associate of Applied Science Degree - Accounting
Northern Virginia Community College
Virginia, USA05-2011
Teaching Diploma in Sciences - General Chemistry
Lebanese University
Beirut- Lebanon06-2002
Skills
- PIMS accounting software, Peachtree accounting software, Quickbooks accounting software, MS office, Google suite, Adobe
LANGUAGES
English, Arabic and French.
Timeline
Customer support
Profiles software
10.2014 - 11.2019
Inventory control
Blends, Black Pepper supermarket
07.2011 - 09.2014
Bookkeeping
Washington Lamb Inc.
05.2006 - 05.2011
Administrative Assistant
Paragon Consulting Group Sarl
01.2002 - 01.2005
Secretary
Informa Inc.
01.2001 - 01.2002
Associate of Applied Science Degree - Accounting
Northern Virginia Community College
Teaching Diploma in Sciences - General Chemistry
Lebanese University