Monica L. Moreland
Summary
Dynamic Crisis Intervention Specialist, Counselor and Mental Health Case Manager skilled in assessments, building rapport and collaboration. Achieved a 90% job placement success rate while enhancing family dynamics through targeted counseling for diverse age groups. Dedicated to empowering individuals to navigate personal challenges and achieve their goals.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Clinical Mental Health Counseling Intern
Intermountain Hospital
Boise, ID
01.2026 - Current
- Facilitate group therapy sessions to promote peer support and coping strategies.
- Support crisis intervention efforts, ensuring patient safety and immediate care.
- Assist in developing treatment plans tailored to patient needs.
- Engaged in clinical supervision and peer feedback discussions.
- Utilized evidence-based therapeutic techniques such as cognitive behavioral therapy, dialectical behavior therapy, motivational interviewing.
- Researched evidence-based practices to enhance counseling effectiveness.
Mental Health Case Manager
Mary Washington Hospital
Fredericksburg, VA
12.2023 - 08.2025
- Provided crisis intervention services to clients in urgent situations.
- Collaborated with medical staff to coordinate timely inpatient or outpatient psychiatric treatment for clients.
- Assessed client needs through detailed interviews and evaluations to develop tailored care plans.
- Discerned and organized transfer protocols for inpatient psychiatric care, ensuring seamless transitions for clients.
Pastoral Counselor
Hope Hill Counseling
Manassas, VA
02.2022 - 08.2025
- Counseled individuals, couples, and children facing anxiety, depression, trauma, and crisis to facilitate emotional healing and resilience.
- Advocated for individuals and families by organizing and leading support groups to foster community and shared experiences.
- Conducted initial intake interviews and established contracts to create a framework for effective counseling sessions.
Small Groups and Outreach Ministry
Hilltop Community Church
El Segundo, CA
07.2006 - 02.2022
- Supervised and trained small group leaders, creating effective training materials to enhance leadership skills.
- Empowered individuals and groups to serve community needs and lead impactful events.
- Executed daily operational tasks with precision in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Missionary to Ukraine
Highland Church
Memphis, TN
02.1995 - 12.2004
- Led mission team to establish new church in Kyiv, Ukraine, fostering community engagement.
- Led weekly worship services, fostering spiritual growth and community connection.
- Organized community outreach programs to engage local families and individuals.
- Coordinated volunteer efforts for mission trips and charitable events.
- Taught social work courses at International Christian University, coordinating educational events to enhance student learning.
Life Skills Lab Instructor
HOPE Works
Memphis, TN
01.1990 - 01.1995
- Instructed unemployed students on job search strategies and retention techniques, enhancing their employability.
- Supervised volunteers managing commodities closet and mentored Life Skills Lab students, fostering a supportive learning environment.
- Prepared instructional materials to support various life skills lab activities.
- Evaluated student performance and provided constructive feedback on assignments, facilitating skill development and academic growth.
Education
Master of Arts (M.A.) - Clinical Mental Health Counseling (CACREP)
Liberty University
Lynchburg, VA12-2026
Master of Arts (M.A.) - Pastoral Counseling (CACREP)
Liberty University
Lynchburg, VA12-2021
Bachelor of Science (B.S.) - Social Work
Wayland Baptist University
Plainview, TX05-2004
Skills
- Assessments
- Investigations
- Professional networking
- Research
- Interview
- Crisis intervention
- Educate
- Collaborate
- Action plan
- Record keeping
- Group facilitation
- Counseling
- Safety plan
- Personal development
- Multicultural sensitivity
- Build rapport
- Psychoeducation
- Empathetic
Community Service
Park Vista Senior Living, El Segundo, CA. Coordinated services for a retirement community, Delivered meals and groceries during Covid, and provided events such as Thanksgiving dinner, tea parties, house cleaning and bingo for the residents of Park Vista Senior Living, 09/16 through 12/21
Certification
- Licensed mental health counselor, Liberty University 5/2027
Crisis Intervention Specialist, Idaho State Board 12/5/25
Suicide PAIR Certificate, Liberty University 10/12/24
Foundations in Telemental Health, Cognella Active Learning 10/16/25
Timeline
Clinical Mental Health Counseling Intern
Intermountain Hospital
01.2026 - Current
Mental Health Case Manager
Mary Washington Hospital
12.2023 - 08.2025
Pastoral Counselor
Hope Hill Counseling
02.2022 - 08.2025
Small Groups and Outreach Ministry
Hilltop Community Church
07.2006 - 02.2022
Missionary to Ukraine
Highland Church
02.1995 - 12.2004
Life Skills Lab Instructor
HOPE Works
01.1990 - 01.1995
Master of Arts (M.A.) - Clinical Mental Health Counseling (CACREP)
Liberty University
Master of Arts (M.A.) - Pastoral Counseling (CACREP)
Liberty University
Bachelor of Science (B.S.) - Social Work
Wayland Baptist University