Monica Lopez
Itasca,IL
Summary
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated employee with strengths in customer service, sales, and payment processing. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Castle Chevrolet
03.2019 - 07.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Researcher
Dominican University
05.2022 - 05.2023
- Performed various experiments such as DNA extraction, PCR amplification, cell culture, and microscopy.
- Analyzed results using statistical methods or other software programs.
- Developed presentations to share research findings with colleagues.
- Prepared solutions according to established protocols.
Front End Cashier
Mariano's
02.2018 - 03.2019
- Trained new team members in cash register operation, stock procedures and customer services.
- Identified customer needs and promoted matching targets to enhance store revenue.
- Greeted customers warmly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Bachelor of Science - Molecular Biology, Behavioral Neuroscience
Dominican University
River Forest, IL05.2023
Skills
- File Management
- Multitasking and Prioritization
- Documentation and Reporting
- Attention to Detail
- Strong Work Ethic
- Team Collaboration
- Interpreting Results
- MS Office
- Sample Collection Techniques
- Lab Equipment Processes
Certification
- Basic Life Support (BLS), The American Heart Association, 06/01/21, Current
- Certified Nursing Assistant (CNA), College of Dupage, 07/01/21, Current
References
References available upon request.
Languages
Spanish
Native or Bilingual
Timeline
Researcher
Dominican University
05.2022 - 05.2023
Cashier
Castle Chevrolet
03.2019 - 07.2023
Front End Cashier
Mariano's
02.2018 - 03.2019
Bachelor of Science - Molecular Biology, Behavioral Neuroscience
Dominican University
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