Monica Loveall
Santa Rosa Beach
Summary
Dynamic business leader with a proven track record at Dapper Dogs, adept in financial management and staff leadership. Leveraged social media expertise and marketing tactics to enhance brand identity and profitability. Excelled in fostering client relationships and driving business growth, demonstrating exceptional verbal communication and market trend awareness.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
30
30
years of professional experience
Work History
Owner
Dapper Dogs
11.2019 - Current
- Groom dogs to the clients specifications and satisfaction.
- Promoted business via social media to generate leads and maximize brand identity.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Conducted performance evaluations and provided constructive feedback to employees.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Ordered and maintained correct inventory..
- Balanced the books and paid bills in a timely manner.
Groomer/Veterinary Assistant
Small Animal Hospital
06.2001 - 05.2009
- Groomed dogs to client standards.
- Delivered continuous focus and attention to animals, promoting high level of care and oversight.
- Helped the doctor in exams by holding, drawing blood and dispensing medicine.
- Helped the doctor in the surgical room.
- Spoke with clients about products and services that they need or want.
Assistant
Heritage Financial
08.1997 - 06.2001
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for clients trying to lease capital equipment.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Greeted guests in with friendliness and professionalism.
- Ran credit checks and prepared lease documents for review by my supervisor.
- Did large mailings using Microsoft Word.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Home Health Aide
Carondelet Home Health
06.1996 - 08.1997
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
CNA
Villa St Joseph
05.1995 - 06.1996
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
No Degree - Certified Nurse Assistant
North Central Kansas VoTech
Hays, KSHigh School Diploma -
Bonner Springs High School
Bonner Springs, KS05-1989
Skills
- Social media control
- Marketing tactics
- Market trend awareness
- Staff management
- Verbal and written communication
- Financial management
- Small business operations
- Accounting expertise
- Profit and loss
- Business management
Timeline
Owner
Dapper Dogs
11.2019 - Current
Groomer/Veterinary Assistant
Small Animal Hospital
06.2001 - 05.2009
Assistant
Heritage Financial
08.1997 - 06.2001
Home Health Aide
Carondelet Home Health
06.1996 - 08.1997
CNA
Villa St Joseph
05.1995 - 06.1996
No Degree - Certified Nurse Assistant
North Central Kansas VoTech
High School Diploma -
Bonner Springs High School
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