Monica Magner
Galloway,NJ
Summary
Dedicated Social Services Professional committed to enhancing community well-being through support and advocacy for diverse populations. Experienced in case management and crisis intervention, leveraging effective communication to drive meaningful change. Employs a collaborative approach to adapt to evolving needs and deliver impactful results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Behavioral Health Case Manager
AtlantiCare
Atlantic City, Nj
10.2025 - Current
- Advocated for clients within healthcare and social services systems to ensure access to necessary resources
- Coordinates Care with detox/rehab programs and community agencies
- Conducts hospital consults and discharge planning.
- Supports recovery goals and harm reduction.
- Provided assistance with securing housing, obtaining benefits, and managing IDs and insurance.
- Documented services, referrals, and case notes to maintain accurate client records and facilitate continuity of care
Licensed Cosmetologist
Somers Point Beauty Supply and Salon
Somers Point, New Jersey
05.2018 - 01.2026
- Balanced full-time stylist role while attending classes and internships for professional development.
- Provided comprehensive haircuts and styling services to diverse clientele.
- Utilized high-quality beauty products for hair coloring and chemical treatments.
Clinical Social Work Intern
Department of Veterans Affairs
Rio Grande, NJ
09.2023 - 04.2024
- Conducted individual and group therapy sessions for veterans, enhancing emotional resilience and developing effective coping strategies.
- Documented case notes accurately, supporting compliance with regulatory standards and maintaining confidentiality protocols.
- Sought supervision and feedback from experienced colleagues to refine clinical skills and improve quality of care for clients.
Social Work Intern
Atlantic County Public Defender's Office
Mays Landing, NJ
09.2020 - 04.2021
- Connected clients with community resources and services, enhancing access to support and improving overall client outcomes.
- Coordinated communication between clients and legal teams, ensuring clients received timely updates on case developments and fostering trust in the process.
- Engaged justice-involved populations through community outreach initiatives, promoting awareness of available resources and support services.
Intern
Gilda's Club South Jersey
Linwood, New Jersey
09.2017 - 12.2018
- Contributed to group meetings, workshops, and seminars to advance program goals.
- Supported individuals and families affected by cancer through direct care and resources.
- Coordinated community outreach events to enhance awareness of programs.
Guest Service Representative
Linwood Care Center
Linwood, New Jersey
06.2005 - 07.2010
- Addressed guest complaints with diplomacy, contributing to a positive property reputation and maintaining high customer satisfaction.
- Worked closely with residents and staff across all units to enhance overall client experience and satisfaction.
- Delivered comprehensive information to residents regarding care options in short-term rehabilitation center, enhancing their understanding and experience.
Education
Master of Social Work - Social Work
Rutgers, The State University of New Jersey
New Brunswick, NJ05-2024
Bachelor of Arts - Social Work
Rutgers
Camden, NJ05-2021
Associates - Human Services
Atlantic Cape Community College
Mays Landing, NJ12-2018
Skills
- Substance use support
- Evidence-based practices
- Psychosocial evaluation
- Client needs assessment
- Clinical documentation
- Referral networking
- Group facilitation techniques
- Computer literacy
- Multicultural competence
- Professional integrity
- Effective listening
- Strong interpersonal communication
Certification
- CPR
- BLS
- CPI
Timeline
Behavioral Health Case Manager
AtlantiCare
10.2025 - Current
Clinical Social Work Intern
Department of Veterans Affairs
09.2023 - 04.2024
Social Work Intern
Atlantic County Public Defender's Office
09.2020 - 04.2021
Licensed Cosmetologist
Somers Point Beauty Supply and Salon
05.2018 - 01.2026
Intern
Gilda's Club South Jersey
09.2017 - 12.2018
Guest Service Representative
Linwood Care Center
06.2005 - 07.2010
Master of Social Work - Social Work
Rutgers, The State University of New Jersey
Bachelor of Arts - Social Work
Rutgers
Associates - Human Services
Atlantic Cape Community College