Monica Maldonado
Pembroke Pines,FL
Summary
Experienced Manager with extensive background in Property Management, Real Estate Law, Graphic Designer and Social Media sales. Revenue grower, seeking a position with an established company to use skills and experience to improve company's growth. Professional, dependable, goal focused, disciplined, organized, detail oriented, and personable with strong work ethic.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Property Manager
Homerich Realty
03.2017 - 01.2023
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs on over 100 properties in Florida.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
- Followed up on delinquent tenants and coordinated collection procedures
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Completed final move-out walk-throughs with tenants to identify any required repairs
- Verified income, assets and expenses and completed file tracking sheet for each applicant
- Coordinated with maintenance and engineering staff on maintenance and upkeep
- Social media design and management for real estate generation new customers for international and domestic investment
- Closing realtor for international clients.
GRAPHIC DESIGNER / SOCIAL MEDIA SPECIALIST / Office Manager
Miros Consulting Inc
09.2015 - 01.2017
- .Oversaw and managed a portfolio of 15+ accounts for design and marketing.
- Creation and design advertising ads achieving an increase of revenue over 20%
- Creation and design logos, newsletters, letterheads
- Website design on Wordpress platform
- Search Engine optimization for client's websites
- Attract and interact with virtual target
- Social media profile optimization
- Capture and improve social media data and metrics activity per client (daily, weekly, etc)
- Custom Profile and branded background production
- Social media smart posting: Facebook, Twitter, Instagram, Facebook Advertising
- Complete all office administration tasks, including general office, business supply orders, and equipment maintenance
- Oversee general office appearance and repair issues
- Answering phone calls, Calendaring, event and travel coordination, meeting minutes, maintaining files
- Assists and monitors compliance of Human Resource and Payroll functions.
OFFICE MANAGER
Law Offices Of Fabrikant & Hernandez, P.A
02.2015 - 12.2015
- Complete all office administration tasks, including general office, business supply orders, and equipment maintenance
- Oversee general office appearance and repair issues
- Preparation and processing of court documents, paperwork, licenses and maintain files
- Managing staff work and procedures; maintaining and updating personnel files regularly to comply with HR standards and applicable laws
- Oversee firm policies and create procedures to streamline processes
- Complete accounts payables and receivables, obtain necessary approvals and submit to senior management, maintain petty cash, process expense reports
- Management of bookkeeping and accounting
- Monthly reconciliations
- Managing client billing and monthly invoicing and accounts receivable
- Handle firm checks for bills, expenses, and payroll
- Software Proficient: QuickBooks Pro, Clio, TimeMatters, Outlook, Office Microsoft Pack, PC & MAC environment
- Other software expertise.
Manager
Italian Gourmet, Inc
06.2010 - 12.2013
- Increased sales by 5%, catapulting revenues from $180K to $250k per quarter
- Ensured freshness of ingredients and the highest levels of customer service, professional practices, strong product knowledge, cleanliness, and safety
- Increased customer loyalty by 15%
- Enhanced teamwork, professionalism, and product knowledge of staff to build based of 50% repeat customers
- Promote “always say yes” approach to relationship building between staff and guests, providing personalized, responsive service to create a quality experience and repeat business
- Promote catering services through in-store promotions by catering staff offering free samples to promote services.
Education
Real Estate Associates -
Goldcoast
Tamarac, FL07.2017
Second Language -
UNCC
Charlotte, NC12.2001
Associate of Arts -
Instituto De Diseno De Caracas
Caracas, Venezuela07.1999
Skills
- Rent Pricing Optimization
- Multitasking and Prioritization
- Financing Coordination
- Social Media Design & Management
- Lead generator
- Repair and Maintenance Planning and Coordination
- Financial Reporting
- Tenant Eligibility & Determination
- Schedule Coordination
- Closing Realtor
- Deposits Management
- Tenant and Owner Liaison
- Monthly Ledger Consolidation
- Insurance Coordination
- Legal Issues Resolution
- Multiple Software experience (PC & iOS environment)
Certification
Licensed Real Estate Associates
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Homerich Realty
03.2017 - 01.2023
GRAPHIC DESIGNER / SOCIAL MEDIA SPECIALIST / Office Manager
Miros Consulting Inc
09.2015 - 01.2017
OFFICE MANAGER
Law Offices Of Fabrikant & Hernandez, P.A
02.2015 - 12.2015
Manager
Italian Gourmet, Inc
06.2010 - 12.2013
Real Estate Associates -
Goldcoast
Second Language -
UNCC
Associate of Arts -
Instituto De Diseno De Caracas